Cause

 

Action

Paper is curled.

If you are using paper with either any of the corners

 

or the whole printing surface curled, the paper may

 

become dirty, not feed properly, or both. Use such

 

paper after correcting paper curl as follows.

 

(1) With the printing side (A) facing up, cover the

 

paper with a fresh sheet of plain paper to avoid

 

staining or scratching the surface.

 

(2) Roll up the paper in a direction opposite to paper

 

curl as seen below.

 

 

(1)

(2)

(A)

(3)Check to see that the paper curl is within approximately 0.08 to 0.2 inches / 2 to 5 mm (B) in height.

(A)

(B)

We recommend printing curl-corrected paper one sheet at a time.

Note

Depending on the media type, the paper may be smudged or may not be fed properly even if it is not curled.

In such case, follow the procedure described above to curl the paper before printing.

This may improve the print result.

Cause

Action

The Paper Thickness

Normally set the Paper Thickness Lever to the right.

Lever position is incorrect.

Depending on the printing content, the printed

 

surface may become scratched. In this case, set the

 

Paper Thickness Lever to the left.

 

* Return the Paper Thickness Lever to the right after

 

printing. If you do not return the lever, the distance

 

between the Print Head and printing paper stays

 

broadened and the inside of the printer will easily get

 

dirty. The image quality also may be decreased.

 

Note

 

If the corners or edges of the printed paper are smudged,

 

try to print with the Paper Thickness Lever set to the left.

Sheets of paper are

Depending on the media type, printed surface may

scratched

be scratched as it is fed into the Rear Tray, and

 

printing result is not satisfactory. In this case, load

 

one sheet at a time.

„Colors Are Uneven or Streaked

Cause

Action

Print Head nozzles are

See “When Printing Becomes Faint or Colors Are

clogged.

Incorrect” on page 27 and perform any necessary

 

maintenance operation.

Print Head is misaligned.

See “Aligning the Print Head” on page 29 to perform

 

Automatic Print Head Alignment. If this does not

 

solve the problem, see “Adjusting the Print Head

 

Manually” on page 38 to perform Manual Print Head

 

Alignment.

42Troubleshooting