Canon 320 Cannot Install the Printer Driver, (7), (8), Exit, Cause, PIXMA, Cause, Start, Action, Action, on the, Printer, My Computer, MSETUP4.EXE, installation

Cannot Install the Printer Driver

Cause	Action
	If you were unable to proceed beyond the Printer
	Connection screen, follow the procedure below to
Unable to proceed	reinstall the printer driver.
beyond the Printer
Connection screen.

(1)Click Cancel on the Printer Connection screen.(2)Click Start Over on the Installation Failure screen.(3)Click Back on the screen that appears next.(4)Click Exit on the PIXMA XXX screen (where“XXX” is your printer’s name), then remove the CD-ROM.(5)Turn the printer off.(6)Restart your computer.

(7)Make sure you have no application software running, including anti-virus software.

(8)Follow the procedure described in your setup sheet to reinstall the printer driver.

Cause		Action
Installation does not start
automatically when the
Setup CD-ROM is	(1) Click Start then Computer.
inserted into your	In Windows XP, Click Start then My Computer.
computer’s disc drive.
	In Windows 2000, double-click the My Computer
	icon on the desktop.
	(2) Double-click the CD-ROM icon		on the
	displayed window.

	Note
	To use the Run command to start the setup program,
	specify your disc drive and then the name of the setup
	program, MSETUP4.EXE. The drive letter of the disc
	drive depends on your computer.
	Double-click the CD-ROM icon on your desktop to start
	installation.
	If the CD-ROM icon is not displayed, restart your
	computer. If the icon is still not displayed, try different
	disks and see if they are displayed. If other disks are
	displayed, there is a problem with the Setup CD-ROM.
	Contact your Canon service representative.
Installation procedure not	Follow the procedure described in your setup sheet for
followed correctly.	proper installation.
	If the printer driver was not installed correctly, uninstall
	the printer driver, restart your computer, and then reinstall
	the printer driver. Refer to the PC Printing Guide on-
	screen manual.

Note

If the installer was forced to be terminated due to a Windows error, the system may be in an unstable condition and you may not be able to install the printer driver. Restart your computer before reinstalling.

Troubleshooting 39