Troubleshooting

Problem

Possible Cause

Try This

Low Ink Warning Accompanied by Ink Tank Icon With '?'

Failure to reset ink counter when installing new ink tank

The ink tank level accompanied by the ink tank icon with the “?” indicates ink tank is not synchronized with its ink counter.

Always be sure to reset the ink counter in your printer driver when you replace ink tank. See "Resetting the Ink Counter" on page 38.

Note

If an ink tank is removed, “?” is displayed until you install a

 

new one and reset the ink counter. You can disable the

 

display by unchecking the Display low Ink Warning check

 

box.

1.Ensure that the printer is on and open the Printer Properties dialog box.

2.On the Maintenance tab, click Low Ink Warning Setting icon.

3.Clear the check box on Display low ink warning off and click Send.

1.Ensure that the printer is on and open the Page Setup dialog box.

2.Click Utilities... to open the Printer Utility dialog box.

3.Select Remaining ink level setting from the pull-down menu and click Low Ink Warning Setting.

4.Clear the check box on Display low ink warning off and click Send.

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Page 51
Image 51
Canon 250, 350 quick start On the Maintenance tab, click Low Ink Warning Setting icon