Troubleshooting

Print Quality is Poor or Contains Errors

Problem

Possible Cause

Try This

Ink does not eject

Ink tank is not seated

Check that the ink tanks are firmly seated in the print head and reseat them if

properly/Printing is

properly

necessary.

 

Blurred/ Colors are

 

 

 

 

 

Print head nozzles

Print the nozzle check pattern to check for uneven ink output.

Wrong / White

clogged

See "Printing the Nozzle Check Pattern" on page 26.

Streaks appear /

 

When a specific color is missing from the nozzle check pattern, clean the print

Printed Ruled Lines

 

head.

 

are Displaced

 

 

 

If ink supply is uneven: See "Print Head Cleaning" on page 28.

 

 

 

 

 

 

Media not loaded with

Check that your paper is loaded with the correct print side facing up.

 

the print-side up

Note

Follow the instructions packaged with your specialty media for

 

 

 

 

 

 

 

loading and handling.

 

 

 

 

 

 

 

Incorrect paper type

 

 

 

 

 

 

 

 

 

 

 

On the Main tab, confirm that the Media Type selected matches the paper

 

 

loaded.

 

 

 

 

 

 

 

 

 

 

In the Print dialog box, confirm that the Media Type selected matches the

 

 

paper loaded.

 

 

 

 

 

Print Quality not set

Be sure to set the Print Quality setting to High for Windows or Fine for

 

properly

Macintosh.

 

 

 

 

 

 

 

 

 

 

On the Main tab, click High for the Print Quality setting.

 

 

 

 

 

 

 

 

 

1. Select Manual in the Print Mode pull-down menu in the Print dialog box and

 

 

then click Details.

 

 

2. Click the Quality icon and then drag the Print Quality slide bar to the Fine

 

 

end.

 

 

 

 

Printed Paper Curls

Paper being used is

Use High Resolution Paper or Photo Paper Pro to print images that require a

or Ink Blots

too thin

lot of ink (i.e. pictures with intense colors or photographs).

 

 

 

 

Color Intensity setting

Reduce the Intensity setting in the printer driver and try printing again.

 

is too high

 

 

 

 

 

 

 

 

 

 

1. Open the Printer Properties dialog box.

 

 

2. On the Main tab, select Manual for Color Adjustment, and then click Set.

 

 

3. Drag the Intensity slide bar to adjust the intensity.

1.Open the Print dialog box.

2.In the Print Mode pull-down menu, select Manual and then click Details.

3.Click the Color icon, then drag the Intensity slide bar to set the intensity.

 

Paper feed roller is

Clean the paper feed roller.

 

dirty

See "Paper Does Not Feed Properly" on page 45.

 

 

 

 

 

Printed Surface is

Inappropriate paper

Check to see if the paper you are printing on is too thick or curled.

Scratched

type used

See "Print Media to Avoid" on page 4.

 

 

Note that smudging may occur at the top and bottom edges of the paper when

 

 

using Borderless Printing. Ensure that the paper you are using is compatible

 

 

with Borderless Printing.

 

 

 

 

 

 

 

 

 

 

 

See "Media Types Suitable for Borderless Printing" on page 21.

 

 

 

 

 

 

 

 

 

See "Media Types Suitable for Borderless Printing" on page 23.

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Page 45
Image 45
Canon 250 Print Quality is Poor or Contains Errors, See Printing the Nozzle Check Pattern on, See Print Media to Avoid on