An Error Message Appears on the Screen, Uninstall | Canon 250, 350

Troubleshooting

An Error Message Appears on the Screen

Problem

Possible Cause

Try This

			Printer not ready	The POWER lamp will flash green when the printer is warming up or when a print
				job is being sent to the printer. It will glow a steady (non-flashing) green when it
	Error Writing /
	Error Writing /			is ready for use or when the print job is completed.
	Output to USBxxx			is ready for use or when the print job is completed.
	Output to USBxxx

			Paper is not loaded	Load paper and press the RESUME/CANCEL button.

			Faulty connection	Ensure that the printer cable is securely connected to the computer.
				Note	If you are using a switching hub or other device, disconnect the
					printer and reconnect it directly to the computer and try
					printing again.
					If successful, the problem may have been with the device.
					There could also be a problem with the cable(s). Replace the
					cable(s) and try printing again.

			Printer port error	Verify the printer port status.
				Double-clickUniversal Serial Bus (USB) controllers on the Device Manager
				dialog box, then double-click Canon i350/Canon i250 to see the status.
				Refer to the User's Guide for instructions on how to verify the status.

			Printer port	Confirm that the destination Printer Port is set to USB PRNnn (Canon i350/
			settings and printer	Canon i250) or USBnn (Canon i350/Canon i250) (where nn represents a
			interface do not	number).
			match	If the settings are not correct, follow the procedures described in the Easy Setup
				Instructions and reinstall the printer driver.
				Refer to the User’s Guide for instructions on how to verify status and the correct
				action to take.

			Printer driver is not	Uninstall then reinstall the printer driver.
			installed properly	1. Click Start, and select All Programs (or Programs), Canon i350/Canon i250,

				and Uninstall.

2.Follow the on-screen instructions to uninstall driver.

3.Follow the procedures described in the Easy Setup Instructions and reinstall the printer driver.

			Not enough	Increase available memory by closing any other applications currently running.
			Not enough
			memory
“Error No.: X202”			memory
“Error No.: X202”

			Printer driver fault	Uninstall, then reinstall the printer driver.
				Refer to the User’s Guide for instructions on how to uninstall the printer driver.
“Error No.: X203”
“Error No.: X203”

			Printer not ready	If the POWER lamp is off, turn the printer on.
				If the POWER lamp is flashing green, the printer is initializing. Wait until the
“Error No.: X300”
“Error No.: X300”				POWER lamp stops flashing.
				POWER lamp stops flashing.

			Printer not properly	Ensure that the printer is securely connected to the computer.
			connected	Note	If you are using a switching hub or other device, disconnect
				Note
					the printer and reconnect it directly to the computer and try
					printing again.
					If successful, the problem may have been with the device.
					There could also be a problem with the cable(s). Replace the
					cable(s) and try printing again.

			Printer not selected	1. From the Apple menu, select Chooser.
			in Chooser	2. Click the i350/i250 icon and ensure that the i350/i250 is selected as the

				target connection. If not, select it.
				Note	If the problem persists, delete all unnecessary documents
					from the Extensions and Control Panels folder.

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Canon 250, 350 quick start An Error Message Appears on the Screen, Uninstall

Contents

Color Bubble Jet Printer Quick Start Guide Copyright Contents Contents Turning on the Printer Press the Power buttonBasic Printing „ Print Media to Avoid Loading Paper„ Loading the Print Media Flatten the four corners of the paper before loading it Load the paper Basic Printing Prepare to load paper „ Photo Quality Media Using Specialty MediaDocuments „ Canon Specialty Media Click Preferences or Properties Printing with Windows Print the document Basic Printing Specify the required settings Create a document or open a file to print Select Paper Size Printing with Macintosh Basic Printing Your application, select the command to print a document Accessing Printer DriverAdvanced Printing Select the Canon i350/i250 icon „ Adjusting Print Quality Adjusting Print Quality for Photographs„ Improving the Quality of Printed Images Open the Printer Properties dialog box To manually adjust Print Quality settingsSee Printing with Macintosh on To automatically optimize the image To use Vivid Photo option To reduce noise from images taken with a digital camera Click the Profiles tab Enter the new settings in Profiles „ Saving and Recalling Driver SettingsClick OK Click OK on the Profiles tab Click Add to Profiles Click OK Click Close in the Register Settings dialog box Enter the print settings to registerAdvanced Printing Open the Print dialog box Click Apply Using Printer Driver Options „ Easy-PhotoPrint Windows/Macintosh Using the Bundled Software„ Easy-WebPrint Windows Start Easy-PhotoPrint Printing Photographs with WindowsSelect photographs Select the layout Select the paperSelection tab Click the 3. Layout/ Print tab Select Borderless full Printing Photographs with Macintosh Click the 2. Paper Selection Printing Maintenance When Printing Becomes Faint or Colors are IncorrectPrint Head Deep Cleaning on Printing the Nozzle Check Pattern on Print the Nozzle Check Pattern Printing the Nozzle Check PatternClick Nozzle Check „ Examining the Nozzle Check Pattern Start Print Head Cleaning Print Head Cleaning Select Cleaning from the pull- down menu Click Cleaning Start Print Head Deep Cleaning Print Head Deep Cleaning See Replacing an Ink Tank on Printing Maintenance Print the pattern Aligning the Print Head Printing Maintenance Align the Print Head Printing Maintenance Print the pattern „ Replacing an Ink Tank Replacing an Ink TankRemove the empty ink tank Insert the ink tank Printing Maintenance Prepare a replacement ink tankClose the front cover Check the message, and click Yes or OK „ Resetting the Ink CounterSelect the replaced ink tank, and click OK Resetting the Ink Counter in Printer Properties dialog box „ How Low Ink Warning Setting WorksClick Ink Counter Reset How to Display Low Ink Warning Correctly When an Error Occurs Troubleshooting CD-ROM icon Cannot Install the Printer Driver See Printing the Nozzle Check Pattern on Print Quality is Poor or Contains ErrorsSee Paper Does Not Feed Properly on See Print Media to Avoid on Documents in the Printer menu Troubleshooting Printer Hardware Paper Does Not Feed Properly Click Roller CleaningClick Utilities Number Flashes Possible Cause Try This Handling Error Messages Uninstall An Error Message Appears on the Screen On the Maintenance tab, click Low Ink Warning Setting See Resetting the Ink Counter onReplacement and click Send On the Maintenance tab, click Low Ink Warning Setting icon Troubleshooting Appendix Installing the Printer Driver when using Mac OS User’s Guide Table of Contents Printer Specifications BJ Printer Driver Systems Requirements Plain paper mode with Windows XP printer driverAdditional Systems Requirements for Users Guide USB interface Safety Precautions Service When moving the printer, carry the printer at both endsChoosing a location Close to a heating source Color Printer Model K10228 i350/i250 Regulatory Information Canon Limited Warranty --- USA Only Canon U.S.A., Inc One Canon Plaza Lake Success, NY Appendix Index Index 11, 26