Handling Error Messages | Canon 350, 250 specs

Troubleshooting

Handling Error Messages

When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.

Number of

Flashes

Possible Cause

Try This

Two flashes		Printer is out of	Reload paper and press the RESUME/CANCEL button.
		paper

Three flashes		Paper jam	If a paper jam occurs, clear the jammed paper, reload paper in the printer, then
			press the RESUME/CANCEL button. See "Paper jams" on page 45.

Four flashes		Ink tanks installed	Reinstall the ink tanks. Ensure that the tanks are firmly seated in the print head.
		incorrectly

Five flashes		No print head	Install a print head correctly. If the problem still remains, contact a Canon service
		installed/Defective	representative.
		print head

Eight flashes		Waste ink tank	The printer has a built-in waste ink tank to hold the ink consumed during print
		almost full	head cleaning.
			Eight flashes indicates that this tank is nearly full.
			Press the RESUME/CANCEL button to clear the error so printing can continue.
			Contact the Customer Care Center.

Note POWER lamp flashes			An error that requires contacting the Customer Care Center may have occurred.
Note POWER lamp flashes
alternately green and			Disconnect the printer cable from the printer, and then turn the printer off and
orange			unplug the printer from the power supply. Plug the printer back in and turn the
			printer back on after leaving it about 10 minutes.
			If the problem remains, contact the Customer Care Center.

46

Image 48

Canon 350, 250 quick start Handling Error Messages, Number Flashes Possible Cause Try This

Contents

Color Bubble Jet Printer Quick Start Guide Copyright Contents Contents Press the Power button Turning on the PrinterBasic Printing Loading Paper „ Print Media to Avoid„ Loading the Print Media Flatten the four corners of the paper before loading it Basic Printing Prepare to load paper Load the paper Using Specialty Media „ Photo Quality MediaDocuments „ Canon Specialty Media Printing with Windows Click Preferences or Properties Basic Printing Specify the required settings Print the document Printing with Macintosh Create a document or open a file to print Select Paper Size Basic Printing Accessing Printer Driver Your application, select the command to print a documentAdvanced Printing Select the Canon i350/i250 icon Adjusting Print Quality for Photographs „ Adjusting Print Quality„ Improving the Quality of Printed Images To manually adjust Print Quality settings Open the Printer Properties dialog boxSee Printing with Macintosh on To automatically optimize the image To use Vivid Photo option To reduce noise from images taken with a digital camera „ Saving and Recalling Driver Settings Click the Profiles tab Enter the new settings in ProfilesClick OK Click OK on the Profiles tab Click Add to Profiles Enter the print settings to register Click OK Click Close in the Register Settings dialog boxAdvanced Printing Open the Print dialog box Click Apply Using Printer Driver Options Using the Bundled Software „ Easy-PhotoPrint Windows/Macintosh„ Easy-WebPrint Windows Printing Photographs with Windows Start Easy-PhotoPrintSelect photographs Select the paper Select the layoutSelection tab Click the 3. Layout/ Print tab Select Borderless full Printing Photographs with Macintosh Click the 2. Paper Selection When Printing Becomes Faint or Colors are Incorrect Printing MaintenancePrint Head Deep Cleaning on Printing the Nozzle Check Pattern on Printing the Nozzle Check Pattern Print the Nozzle Check PatternClick Nozzle Check „ Examining the Nozzle Check Pattern Print Head Cleaning Start Print Head Cleaning Select Cleaning from the pull- down menu Click Cleaning Print Head Deep Cleaning Start Print Head Deep Cleaning See Replacing an Ink Tank on Printing Maintenance Aligning the Print Head Print the pattern Printing Maintenance Align the Print Head Printing Maintenance Print the pattern Replacing an Ink Tank „ Replacing an Ink TankRemove the empty ink tank Printing Maintenance Prepare a replacement ink tank Insert the ink tankClose the front cover „ Resetting the Ink Counter Check the message, and click Yes or OKSelect the replaced ink tank, and click OK „ How Low Ink Warning Setting Works Resetting the Ink Counter in Printer Properties dialog boxClick Ink Counter Reset How to Display Low Ink Warning Correctly Troubleshooting When an Error Occurs Cannot Install the Printer Driver CD-ROM icon Print Quality is Poor or Contains Errors See Printing the Nozzle Check Pattern onSee Paper Does Not Feed Properly on See Print Media to Avoid on Troubleshooting Printer Hardware Documents in the Printer menu Click Roller Cleaning Paper Does Not Feed ProperlyClick Utilities Handling Error Messages Number Flashes Possible Cause Try This An Error Message Appears on the Screen Uninstall See Resetting the Ink Counter on On the Maintenance tab, click Low Ink Warning SettingReplacement and click Send On the Maintenance tab, click Low Ink Warning Setting icon Troubleshooting Installing the Printer Driver when using Mac OS Appendix User’s Guide Table of Contents Specifications Printer Plain paper mode with Windows XP printer driver BJ Printer Driver Systems RequirementsAdditional Systems Requirements for Users Guide USB interface Safety Precautions When moving the printer, carry the printer at both ends ServiceChoosing a location Close to a heating source Regulatory Information Color Printer Model K10228 i350/i250 Canon Limited Warranty --- USA Only Canon U.S.A., Inc One Canon Plaza Lake Success, NY Appendix Index Index 11, 26