3
Troubleshooting
List of Error Messages
List of Error Codes without Messages
If a job or operation does not complete successfully, check the error code, and perform the necessary operations according to the error code displayed. You can check the error code on the Details screen under [Log] from the System Monitor screen. (See "Job Details," in the Reference Guide.)
If a send or receive job does not complete successfully, the error code is printed in the Results column on the Activity Report and Send Report. (See "Printing Communication Reports," in the Sending Guide.)
Perform the necessary procedures according to the error code.
NOTE
If a send job is cancelled, <STOP> is printed in the Results column on the Send report.
# 001
Cause | Paper or originals are jammed. |
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Remedy | Remove any jammed paper or originals. (See "Clearing Paper Jams," or "Feeder," in the |
| Reference Guide.) |
# 009
Cause 1 | There is no paper. |
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Remedy | Load paper. (See "Paper Drawers," in the Reference Guide.) |
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Cause 2 | The paper drawer is not inserted correctly into the machine. |
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Remedy | Insert the paper drawer properly. (See "Paper Drawers," in the Reference Guide.) |
