●There is something wrong with the unit. Contact our service
personnel.
CALL SERVICE2
CALL SERVICE
Cause & solution
71
Error MessagesReports!
If your unit cannot send a fax, check the following:
— the number you dialled is correct,
— the other party’s machine is a facsimile.
If the problem remains, correct it by following the communication message printed on the
sending and journal reports (p. 31).
COMMUNICATION ERROR
(CODE: 40–42, 46–72, FF)
● Atransmission or reception error occurred.
Try again or check with the other party.
COMMUNICATION ERROR
(CODE: 43, 44)
● Aline problem occurred. Connect the
telephone line cord to a different jack and
try again.
●
An overseas transmission error occurred.
Try using the overseas mode of feature
#23 (p. 64).
DOCUMENT JAMMED
● The document is jammed. Remove the
jammed document (p. 78).
ERROR-NOT YOUR UNIT
(CODE: 54, 59, 70)
● Atransmission or reception error occurred
because of a problem with the other
party’s fax machine. Check with the other
party.
MEMORY FULL
● The document was not received due to
memory being full.
NO DOCUMENT
● The document was not fed into the unit
properly. Reinsert the document and try
again.
OTHER FAX NOT RESPOND
● The other party’s fax machine is busy or
has run out of recording paper. Try again.
● The document was not fed properly.
Reinsert the document and try again.
● The other party’s fax machine rings too
many times. Send the fax manually
(p. 30).
● The other party’s machine is not a
facsimile. Check with the other party.
● The number you dialled is not in service.
PRESSED THE STOP KEY
● {was pressed and fax
communication was cancelled.
OK
● Fax communication was successful.
Display!
If the unit detects a problem, one or more of the following messages will appear on the display.
Display message
●The document was not fed into the unit properly. Reinsert the
document. If misfeeding occurs frequently, clean the document
feeder rollers (p. 79) and try again.
CHECK DOCUMENT
KX-FP151/155(E)(071-076) 01.12.19 10:05 AM Page 71