Operations
Copying (cont.)
The printing quality is poor.
Original Copy
A B C
●Some paper has instructions recommending which side to print on. Try turning the paper over.
●You may have used paper with a cotton and/or fibre content that is over 20%, such as letterhead or resume paper.
Using an answering machine (KX-FP151 only)
I cannot receive documents automatically.
●Your greeting message on the answering machine is too long. Shorten the message (up to 10 seconds).
●The answering machine rings too many times. Set to 1 or 2 rings.
I cannot receive voice messages.
●Check if the answering machine is turned on and connected to the fax machine properly (p. 42).
●Set the number of rings on the answering machine to 1 or 2.
(continued)
I pressed the remote access code to access the answering machine remotely, but the line was disconnected.
●The code may include “#” which is used for certain features provided by telephone companies. Change the code on the answering machine to another number which does not include “#”.
Callers complain that they cannot send a document.
●Your answering machine has run out of recording tape. Rewind the tape to record messages.
●You set the answering machine to only give a greeting message.
Answering device (KX-FP155 only)
I cannot retrieve recorded messages from a remote location.
●Press the remote operation ID correctly and firmly (p. 54).
Messages in the mailbox do not play back.
●The mailbox password is wrong. Enter the correct password.
—For mailbox 1 password, see feature #51 on page 67.
—For mailbox 2 password, see feature #52 on page 67.
The other party complains that they cannot leave a voice message.
●The memory is full. Erase unnecessary messages (p. 52, 55, 58).
If a power failure occurs!
●The unit will not function.
●The unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
●Fax transmission and reception will be interrupted.
(continued)
●If the delayed transmission (feature #25 on page 64) is programmed and the start time is passed during a power failure, transmission will be attempted soon after power is restored.
●If any fax documents are stored in the memory, they will be lost. When power is restored, a power down report will be printed out stating which contents in the memory have been erased.
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