General, Cannot make and receive calls | Panasonic KX-FP151E

KX-FP151/155(E)(071-076) 01.12.19 10:05 AM Page 73

					Error Messages / Operations

		Display message			Cause & solution

					● A recording paper jam occurred. Clear the jammed paper (p. 77).
		PAPER JAMMED


					● The unit is checking that there is no slack on the ink film. Wait for
		PLEASE WAIT
					a moment while the check completes.

					● The other party’s fax machine does not provide the polling
		POLLING ERROR
					function. Check with the other party.

					● The other party’s fax machine is busy or has run out of recording
		REDIAL TIME OUT
					paper. Try again.

					● The document is jammed. Remove the jammed document
		REMOVE DOCUMENT			● The document is jammed. Remove the jammed document
					(p. 78).

●Attempted to transmit a document longer than 600 mm. Press {to remove the document. Divide the document into two or more sheets and try again.

TRANSMIT ERROR

● A transmission error occurred. Try again.

UNIT OVERHEATED

●The unit is too hot. Let the unit cool down.

When a function does not work, check here before requesting help!

General

I cannot make and receive calls.

●The mains lead or telephone line cord is not connected. Check the connections (p. 16).

●If you used a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter.

The unit does not work.

●Disconnect the unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company.

The unit does not ring.

●The ringer volume is set to off. Adjust it (p. 21).

●The TAD ring setting of feature #06 is set to “RINGER OFF”. Change to another ring setting (p. 62) (KX-FP155 only).

The unit displays the following though the paper is inserted.

CHECK PAPER

●The paper is inserted halfway. Insert it correctly (p. 14) and press wto clear the message.

(continued)

(continued)

73

Image 75

Panasonic KX-FP151E manual General, Cannot make and receive calls, Unit does not work, Unit does not ring

Contents

This pictured model is KX-FP151 Operating Instructions Copyright For your future referenceDate of purchase Serial number Declaration of Conformity Date of purchase Warranty Registration Terms and Conditions 600001 08700 to Fax Important safety instructions Safety instructions Table of Contents Condition of guarantee TAD/FAX mode receiving phone calls and faxes automaticallyAdvanced features Technical data about this product Important Information Operating instructions Quick Start Sheet AccessoriesIncluded accessories Mains lead Telephone line cord...1 Handset Handset cord KX-FP151 only Accessory informationModel No Specifications / Usage KX-FA55X Help Button Help functionHelp SET Overview Finding the Controls To mute your voice to To print a quick Other party during a Location To select the features or feature To store a setting duringTo stop an operation or cancel To adjust volumes p Pull out the blue gear and remove the used SetupInk film installing / replacing For replacement only Back cover Correct Incorrect Paper tray Recording paperTo add paper Metal bar To use the fax machine with a computer on the same line Connections Setting the date and time Date and time, your logo and facsimile telephone numberMenu SET Mute Setting your logoStop Recall Menu SET To select characters using +or To select characters with the dial keypadDisplay order of characters Setting your facsimile telephone number Recall MenuTo delete a number Volume / Reall feature Adjusting volumeRecall button!to use the recall feature Navigator Directory Storing names and telephone numbers into the directoryMenuset Erasing a stored entry Editing a stored entry Record Stop Making a phone call using the directoryNavigator Directory / Recording Recording a telephone conversation KX-FP155 only How Caller ID is displayed Caller ID service from your phone companyTo confirm caller information using the Caller ID list Caller ID Display while viewing Viewing and calling back using caller informationStop FAX/START Caller ID To display the caller’s name Erase Erasing all caller informationErasing specific caller information KX-FP155 only Caller ID Stop Caller ID Storing caller information into the directoryPress +or -until the number desired Entry is displayed Voice Contact Initiating voice contactReceiving a request for voice contact Sending Faxes Sending a fax manuallyHelp FAX/START Stop SET Documents you can send If your unit does not send a fax Sending a fax using the directoryStop FAX/START Fax auto redial Stop SET Broadcast transmissionProgramming entries into the broadcast memory Menu Adding a new entry into the broadcast memory Erasing a stored entry in the broadcast memoryStop Menu SET To send to selected parties only once To cancel the broadcast settingSending the same document to pre-programmed parties Display Press +or -until the following is Displayed Receiving Faxes Setting the unit to receive faxesWhen receiving phone When receiving calls Calls When receiving faxes Remote Fax activation When receiving phone callsFax receiving With answering Machine KX-FP151 only TEL mode Answering all calls manually Activating TEL modeReceiving a fax manually FAX only mode All calls are received as faxes Activating FAX only modeAuto Answer Fax calling Delayed ring setting Phone callTo set TEL/FAX mode Call is received When an extension telephone is connected Activate the answering machine Using the unit with an answering machine KX-FP151 onlySetting up the fax machine and an answering machine Set the fax machine to TEL mode p or FAX only mode p Receiving faxes How the fax machine and answering machine workReceiving a voice message and fax document in one call Receiving phone calls Extension telephone Press w Dial the fax number ExampleUnit will start reception When your pager receives a pager call Pager callMenu SET REDIAL/PAUSE To stop copying CopyingMaking a copy Start Stop Copy To enlarge a document To reduce a documentTo collate multiple copies Make sure that feature #77 is set to Setup KX-FP155 onlyTAD/FAX mode Receiving phone calls and faxes automatically Setting up the voice and fax message reception Setstop Greeting KX-FP155 onlyRecording your own greeting messages Record To cancel erasing, press Press w Erasing your own recorded greeting messagesErase SET Stop Microphone SET Memo Message KX-FP155 onlyLeaving a message for others or yourself Press w Long beep will sound Incoming Messages KX-FP155 only Listening to recorded messagesPlay Messages Erase Slow Quick SET Stop Recording a message in a mailbox Remote Operation KX-FP155 onlyOperating from a remote location Remote operation card Listening to recorded messages When there are new messagesWhen voice memory is full Key Remote command Other remote operations How incoming messages are recorded in a mailbox Voice Mailbox KX-FP155 onlyHow callers can leave you private messages To use a mailbox To erase your own mailbox greeting message Recording your own mailbox greeting messagesMenu Stop SET To check the mailbox greeting message Record Erase SET Stop Play Messages To record a memo message into a mailboxTo erase all the messages in a mailbox Listening to recorded messages from a remote location Call your unit from a remote touch tone telephoneTo listen to messages in another memory after playback To check the transfer greeting message Option KX-FP155 onlyTransferring recorded messages to another telephone Recording your own transfer greeting message Features Summary ProgrammingGeneral programming method Basic features How to set menu optionsProgramming table VOX Advanced features Normal #44 Setting the recording time alertSetting the friendly reception #43 Setting the mailbox 2 password Setting the fax voice guidanceSetting the auto disconnection Setting the mailbox 1 password Check Setting the connecting tone Setting the incoming messageSetting the Error Correction Mode ECM YES FAX onlyTEL/FAX TAD/FAX Error Messages ReportsDisplay When making a copy, the document being stored exceeds Recording paper is not installed or the unit has run outPaper. Install paper and press wto clear the message Ink film is not installed. Install it p Unit does not ring GeneralCannot make and receive calls Unit does not work Operations Fax sendingFax receiving Copying Receiving mode If a power failure occurs Using an answering machine KX-FP151 onlyAnswering device KX-FP155 only Recording paper jam Jams Centre part Front cover Jammed document Document jams sending Do not touch the black sheets on the thermal head CleaningDocument feeder Thermal head Stop Menuset Printed ReportsReference lists and reports Press wto start printing Technical data about this product Specifications Paper specifications Recording paper size A4 210 mm x 297 mm Important Information Important InformationMethod of connection Fitting a plug to the mains lead Please keep these Operating Instructions with your receipt GuaranteeCondition of guarantee Panasonic Business Systems U.K Index Code Feature nameIndex Program index Index Sales Department Panasonic Business Systems U.K ManufacturerPFQX1628ZA KV1201ST0