Operations
Fax – receiving (cont.)
The display shows the following, but faxes are not received.
CONNECTING.....
●The incoming call is not a fax. Change the receive mode:
–
–
A blank sheet is ejected.
●If a blank sheet is ejected after the received document is printed out, the receiving reduction rate is not programmed correctly. Program the proper rate in feature #36 (p. 65).
●The other party placed the document in their fax machine the wrong way. Check with the other party.
A white line or a dirty pattern appears on your recording paper.
●The glass or rollers are dirty. Clean them (p. 79).
The printing quality is poor.
●The other party sent a faint document. Ask them to send a clearer copy of the document.
●The thermal head is dirty. Clean it (p. 79).
●Some paper has instructions recommending which side to print on. Try turning the paper over.
●You may have used paper with a cotton and/or fibre content that is over 20%, such as letterhead or resume paper.
The other party complains that they cannot send a document.
●The memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (p. 14) or clear the jammed paper (p. 77).
Receiving mode
I cannot select the desired receiving mode.
●If you want to set TAD/FAX
—select the desired mode using feature #77 (p. 70), and
—press PQto turn ON the arrow (▼) located on the right of the display.
Display: | ▼ |
| |
| ON |
●If you want to set TEL mode:
press PQto turn OFF the arrow (▼) located on the right of the display.
ON
The other party complains that they cannot send a document.
●The unit is not in AUTO ANSWER mode. Press PQto turn ON the arrow (▼) located on the right of the display.
Copying
The unit does not make a copy.
●You cannot make a copy during programming. Make the copy after programming or stop programming.
A black line, a white line or a dirty pattern appears on the copied document.
●The glass or rollers are dirty. Clean them (p. 79).
The copied image is distorted.
●The thermal head is dirty. Clean it (p. 79).
(continued)
(continued)
75
