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The lamp installed in the scanner
has burned out.
No paper in the printer
Printer is low on toner or no toner
is loaded.
Printer cover open.
The lamp unit is not correctly
installed in the scanner.
Zoom key storage failed.
The paper size displayed for the
cassette or set for the multipurpose
tray does not match the paper
actually loaded.
• Scanner initializing immedi
ately after startup.
• Printer not switched on.
• Printer not connected.
Paper from a paper jam is still
stuck in the printer.
A paper jam has occurred on the
printer. One sheet of paper is
jammed.
A paper jam has occurred on the
printer. Two sheets of paper are
jammed.
A paper jam has occurred on the
printer.
Install a new lamp unit
Refer to the User’s Guide for the
printer and load paper into the printer.
Refer to the User’s Guide for the
printer and install a new toner car-
tridge in the printer.
Close the printer cover.
Install the lamp unit correctly.
Press the Clear key to cancel the error
and retry zoom key storage.
Load the correct paper size in the
paper cassette or multipurpose tray so
that the paper size matches the paper
cassette or multipurpose tray setting.
Wait until the error disappears.
Switch the printer on.
Connect the printer or switch to
Scanner mode.
Refer to the owner’s manual for the
printer and remove the jammed paper.
Refer to the owner’s manual for the
printer and remove the jammed paper.
Refer to the owner’s manual for the
printer and remove the jammed paper.
Three sheets of paper are jammed.
Refer to the owner’s manual for the
printer and remove the jammed paper.
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Error No. Meaning Solution
Reference Page
Maintenance and Troubleshooting
User Call Errors