Identifying Your Printer Problem | Canon BJC-4400 instruction

Identifying Your Printer Problem

Before contacting Canon, identify your printer problem and make sure you have the following information:

❍Product name

❍Serial number

❍Place of purchase

❍Nature of problem

❍Steps you have taken to solve the problem and the results

The serial number is located on the label on the back of the printer:

NAttempting to repair the printer yourself may void the limited warranty as to that repair. See the limited warranty information that came with your printer for details.

5-2 Troubleshooting

Chapter 5

Image 86

Canon BJC-4400 user manual Identifying Your Printer Problem

Contents

BJC-4400 Copyright Quick Start Guide Using Your DocumentationConventions User’s ManualPage Contents BJ Cartridge and BJ Tank Maintenance Introduction Supplies and Accessories BJ Cartridges and BJ Tanks Introduction Canon Specialty Papers Color Image Scanner Cartridge Canon Customer Care Center Canon Canada Servicing the Printer Using the Printer With Windows Installing a Printer Driver Printing a Document Opening the Printer Properties Dialog Box in Windows 98/95 Printer Setup Within Windows 98/95Using the Printer Driver in Windows 98/95 Printer Setup Within Windows Accessing the Printing Options Details Windows 98/95 only Windows TabsGeneral Windows 98/95 only Paper Graphics Setting Control Recommended Graphics Settings Specifying Your Printing Options on the Windows Tabs Driver settings To achieve Print Quality Color Model Results Using the Setup Analyzer Using Cartridge Detection Performance Tip For High Quality Color Printing Printing Speed Versus ColorFor Quick Color Printing Add a permanent swap file in Windows For Monochrome PrintingOther Ways to Improve Print Speed in Windows Avoid diffusion halftones Use primary colors when printing presentation graphics Avoid automatic settingsUse Monochrome when possible Free up your memory Paper Handling Glossy Photo Paper Selecting Paper TypesPlain Paper Banner Paper Shirt Transfers Greeting Cards High Resolution PaperBrilliant White Paper Bubble Jet Paper water resistant High Gloss Film Paper GuidelinesBack Print Film Setting the Paper Thickness Lever Printer Settings for Various Print Media Output Media BC-21e BC-20 Guides Method Limit Sheets Loading Paper Automatically Feeding Paper Tray and its Extension Support upPull out Start your Auto Feed Guidelines TAB Manually Feeding Paper Insert Printing on Envelopes Right a Down firmly on the edges to make the folds crisp Make sure the printer is on Using Canon’s Specialty Papers Specialty Paper Guidelines Uncurling Back Print Film High Resolution Paper HR-101 About five Minutes Using the Cleaning Sheet Set up Press Fabric Sheet FS-101 Printing on a Fabric Sheet Insert the sheet with the cloth side out toward you Printing on Banner Paper Dry At a crease Set the paperBanner paper Output guides Insert Output trayLift the paper Fold Make sure Start printing Maintaining the Printer Printer Guidelines Cleaning the Printer Demonstration Printing the Test PagesTest a Printing the Test Pages From Windows Nozzle Test Cleaning the Print Head From Windows Cleaning the Print HeadPrinting the Test Pages Using the Operator Panel For at least two Seconds until Printer Beeps twice Cleaning the Print Head Using the Operator PanelTurned on BC-20 Black BJ Cartridge BJ Cartridge GuidelinesBC-21e Color BJ Cartridge BC-22e Photo BJ Cartridge Chapter BJ Cartridge and BJ Tank Maintenance Replacing the BJ Cartridge Open Printer beeps and moves the cartridge holder to Slide the BJ cartridge out of the holder Store or Storage Box Out of its Protective Packaging Excessive force Paper thickness lever to the left Button Replacing a BJ Tank in the BC-21e Color BJ Cartridge Remove Take the new Maintaining the Printer Each BJ tank is Front cover Storing a BJ Cartridge Carefully set Close Installing the Color Image Scanner Cartridge From its Packaging Insert Slowly press the lock lever down completely until Removing the Color Image Scanner Cartridge Transporting the Printer Turn off Return the paper support and paper output tray to their Its original Have removed the protective cap. An opened Troubleshooting Identifying Your Printer Problem If your print quality is not satisfactory General ProblemsIf the printer does not print If colors are missing Clearing Paper Jams Paper Handling Printing SpecificationsPrinting Method Sheet Feeder Capacity Auto Feed Only Paper Type Recommended Paper WeightResolution Print Speed Printable Area-Papers Printable Area-Envelopes BJ Cartridges General Specifications BJ tank Automatic feedBJ cartridge Bubble Jet printer Font DBADpi Form feed Noise level LpiManual feed Orientation Printer driver Smoothing modePrintable area Subtractive colors Index Index Index Unpacking See Quick Start Guide Index Index FCC Regulations FCC-2