5-2 Troubleshooting Chapter 5
Identifying Your Printer Problem
Before contacting Canon,identify your printer problem and make sure
you have the following information:
❍Product name
❍Serial number
❍Place of purchase
❍Nature of problem
❍Steps you have taken to solve the problem and the results
The serial number is located on the label on the back of the printer:
NAttempting to repair the printer yourselfmay void the limited warranty
as to that repair.See the limited warranty information that came with
your printer for details.