Chapter 5 Troubleshooting 5-3
General Problems❍If the printer does not print
•Check all your cable connections
•Check your printer driver setup
•Check your computer configuration
• Check your BJ cartridge and BJ tanks
❍If your print quality is not satisfactory
•Clean the print head
•Clean the print head five times
•Replace the BJ cartridge
❍If colors are missing
•Perform a Nozzle Test (see page 4-5)
•Clean the print head (see page 4-6)
•If necessary,replace the BJ cartridge (see page 4-11)
❍If you want to print from an MS-DOS application that does
not have a selection for your printer
•Select the Epson LQ-2550 or the IBM Proprinter X24E
Troubleshooting