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Error Messages
If a problem occurs while the printer is connected to the camera, the camera’s LCD monitor may display one of the messages indicated below. (If the camera is connected to a TV, the message will appear on the TV screen.) Please note that these messages do not appear on the printer itself.
Error Message | Cause | Correction | |
No Paper | Paper cassette is incorrectly | Load the paper cassette | |
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| installed. | correctly. |
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| Paper is not loaded correctly in | Load paper into the cassette |
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| the paper cassette. | correctly. |
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| No paper in the paper cassette. | Load paper into the cassette. |
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| Paper is not feeding correctly. | Take out the paper cassette, and |
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| then manually remove any paper |
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| remaining in the printer. Then, |
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| insert your finger in the hole |
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| under the printer and push out |
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| the paper. |
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No Ink | No ink cassette in the printer. | Load an ink cassette. | |
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| The ink cassette is out of ink. | Load a new ink cassette. |
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Incompatible paper size | Wrong paper size is loaded in | Use the designated paper size. | |
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| the printer. |
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Incompatible ink size | Wrong ink cassette size is | Use the designated ink cassette | |
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| loaded in the printer. | size. |
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Ink Cassette Error | The ink cassette is not working | Remove the ink cassette from | |
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| correctly. | the printer, take up the slack in |
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| the ink sheet, and then reload |
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| the cassette. If this does not |
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| solve the problem, replace with a |
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| new ink cassette. If the ink |
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| cassette is stuck in the printer, |
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| contact a Canon Customer |
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| Support help desk for |
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| assistance. |
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Paper and ink do not match | The paper and ink are from | Check the ink/paper sets. | |
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| different sets. |
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