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Canon D661, D680 manual Remove DOC. on Glass Replace Cartridge Start Again

Models: D661 D680

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Message

PLATEN IS OPEN CLOSE THE PLATEN

REC. PAPER JAM SLIDE PLATEN LEFT

REMOVE DOC. ON GLASS

REPLACE CARTRIDGE

START AGAIN

STOP KEY PRESSED PRESS SET KEY

SUPPLY REC. PAPER

SYSTEM ERROR

Exxx

Cause

The platen unit is not closed correctly.

There is a paper jam.

A document has been left on the platen glass.

The toner inside the cartridge is running low.

The paper in the cassette has run out, the toner is running low, paper jams have occurred, or the paper size setting is wrong while the report is printing.

The document has stopped in the ADF because you pressed Stop/Reset while scanning.

No paper is loaded in the cassette or multi-purpose tray.

An error of some kind has occurred in the machine.

Action

Slide the platen unit to the original position.

Clear the paper jam (→ pp. 6-1 to 6-3) and reload paper in the cassette or multi-purpose tray.

Remove or change the document from the platen glass.

Prepare a new cartridge, or replace the cartridge with a new one. (→ p. 5-4)

After loading paper in the cassette, replacing the toner cartridge, clearing jams, or specifying the correct paper size, print the report again.

Press Set to make the document come out automatically.

Load paper in the cassette or multi-purpose tray (→ pp. 2-3, 2-6). Make sure the paper stack in the cassette or multi-purpose tray does not exceed the height of the length guide’s claws or the paper limit guide respectively. (→ pp. 2-3, 2-6)

If you load paper while making copies, do not load a different paper size.

Unplug the machine and wait for 10 minutes, then plug it in again. If this does not solve the problem, unplug the machine and call your service representative.

6

Troubleshooting

6-5

Image 62

Canon D661, D680 manual Remove DOC. on Glass Replace Cartridge Start Again

Contents

Eference Guide Trademarks Using Your DocumentationCopyright FCC Notice Laser SafetyCdrh Regulations Contents Type Conventions Used in This Guide Set-Up Help & Product Registration USA Supplies & AccessoriesTransparencies Power Cord Canon Information Center in CanadaPage Important Safety Instructions Customer SupportPower Supply Handling Main Components of the Machine Front ViewFront View of the ADF Operation Panel ImageCLASS D680Standby Display ImageCLASS D660/D661Restoring from the Energy Saver Mode Energy Saver ModeSetting the Energy Saver Mode Manually Unacceptable Paper Print Media RequirementsPaper Storage Acceptable PaperPrintable Areas EnvelopeOpen a package of paper, and remove Paper stack Loading PaperLoading Paper in the Cassette Gently insert the cassette as far as it will goClosing the cassette If copy paper is sticking out of the cassetteLength mark for the paper to be loaded Cassette Adjusting a Cassette to Hold a Different Paper SizeSlightly, and align the length guide with Loading Paper in the Multi-purpose Tray Press Additional Functions, then selectLoading Envelopes in the Multi-purpose Tray SetPage Documents You Can Copy Platen GlassScanned Area of a Document Problem DocumentsSettings of the Additional Functions Positioning Documents Setting Up DocumentsPlacing a Document on the Platen Glass Make sure there is no document on Adjust the slide guides to the width of the documentLoading Documents in the ADF Paper Path of the Automatic Document Feeder Page Press Copy to set to Copy Mode Press Start to begin copying Copying DocumentsAfter scanning documents Canceling the Copy JobWhile scanning documents in the ADF PressUse the numeric keys to enter the number of copies you want Making Multiple CopiesSpecifying the Paper Size Press Paper Select to select the paperPress Additional Functions , then Specifying the Paper TypeInch Millimeter Setting Enlarging/Reducing Enlarging/Reducing using preset copy ratiosAdjusting Automatically Setting the Image QualityAdjusting the Copy Exposure Adjusting ManuallyCollate Copy Special FeaturesWhen Loading Documents in the ADF Press Start When Placing a Document on the Platen GlassPlace the last page of a document on the platen glass Place the next page of the documentUse the numeric keys to set the copy On 1 CopyPress 2 on Press Start Quantity. → pPress Set to finish the 2 on 1 copy function Press 2 onPlace the next page of the document on the platen glass Confirming the Copy Job You Reserved Reserve CopyReserving the Next Copy Job Use 4 -or e + to display the job to be deleted Press Stop/Reset while the machine is printing outDeleting the Copy Job You Reserved Press Paper Select to select the multi- purpose tray Two-Sided CopyLoad the next page of the document in the ADF ABC Place the next page of the document on Platen glassCleaning the Scanning Area Periodic CleaningCleaning the Exterior Press Set Use 4 -or e + to select Roller Cleaning Cleaning the Read Area of the Platen GlassCleaning the Rollers Inside the Main Unit Use 4 -or e + to selectPress Stop/Reset to finish the cleaning Cleaning the ADF RollerPress Set Use 4 -or e + to select Clean Each time you press Set, the ADF rollerWhen to Replace the Cartridge Handling and Storing the Cartridge Handling PrecautionsCopy Yield Approximate copy yieldRecycling Used Cartridges Storage PrecautionsStoring Partially Used Cartridges Protective bag. Save the protective bag Replacing the CartridgeRemove the new cartridge from its If toner is not evenly distributed inside Clean Earth Campaign Canon Cartridge Recycling ProgramPackaging Option B Volume Box ReturnMaximum weight = 70 pounds Option A-1 Single Box ReturnOption B MBE Drop off ShippingOption a UPS Pick-up OK-CANONOption B Volume Box Return 8 or more cartridges Option a Single Box ReturnRepacking and Transporting Carrying the Machine by the Sides Transporting the Machine by CarRemove the cartridge from the machine Clearing JamsRemoving Jammed Paper from Inside the Main Unit Flip the transfer guide Open the right cover Gently remove any jammed paper from inside the main unitJammed paper from the ADF Removing Jammed Paper from the ADFRemoving Jammed Paper from the Multi-purpose Tray Gently remove the jammed paper fromCause LCD MessagesMessage ActionRemove DOC. on Glass Replace Cartridge Start Again Paper Feeding Problems Paper does not feed correctlyCopying Problems Repeated paper jams occurPrint Quality Problems Copies are dirtyCopy images are missing when you make copies on envelopes Printing Problems General ProblemsIf You Cannot Solve the Problem Page Press 4 -or e + to select the menu you want to change Accessing the Additional FunctionsUnderstanding the Additional Functions Use 4 -or e + to select the sub menu you want to changeMenu Descriptions Name DescriptionsCopy Settings Timer Settings Power Consumption ResolutionMultiple Copies Power Requirements Dimensions W ⋅ D ⋅ HPage Index Energy Saver setting Enlarge/Reduce Platen is Open User Data setting Memo Memo Canon Deutschland GmbH Canon Italia S.p.A