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Canon D680, D661 manual Printing Problems, General Problems

Models: D661 D680

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Printing Problems

❚The Alarm indicator comes on.

The machine may have a paper jam.

•Clear the paper jam. (→ pp. 6-1 to 6-3)

•If the machine has no paper jam, unplug the machine and wait 10 minutes, then plug it in again. If the problem is fixed, the Alarm indicator will turn off, and the LCD will return to standby mode. If the Alarm indicator remains lit, unplug the machine, and call your service representative.

❚Printout does not match paper size.

Paper may not be loaded and aligned correctly in the cassette or in the multi-purpose tray.

• Make sure the paper is loaded and aligned correctly. (→ pp. 2-3, 2-6)

General Problems

❚The machine has no power.

The power cord may not be plugged in securely.

•Check that the power cord is plugged securely into the machine and into the wall outlet. Insert the power cord straight into the power cord connector on the left side of the machine. Do not insert it at an angle. Otherwise,

the machine may not be properly connected to the power source and may not turn on. If this happens, disconnect the power cord, and reconnect it correctly after a minute or more. (→ Set-up Instructions)

❚Nothing appears in the LCD.

The power cord may not be plugged in securely.

•Check that the power cord is plugged securely into the machine and into the wall outlet. Insert the power cord straight into the power cord connector on the left side of the machine. Do not insert it at an angle. Otherwise,

the machine may not be properly connected to the power source and may not turn on. If this happens, disconnect the power cord, and reconnect it correctly after a minute or more. (→ Set-up Instructions) If the LCD remains blank, unplug the machine and wait more than 10 minutes until the temperature inside the machine lowers, then plug it in again. If the LCD remains blank, unplug the machine, and call your service representative.

The Energy Saver key lights up.

• The energy saver mode activates. To restore the machine from the energy saver mode, press Energy Saver.

❚The letter “E” and numbers appear in the LCD.

An abnormality has occurred in the machine.

•Unplug the machine and wait more than 10 minutes, then plug it in again. If the message is still displayed, unplug the machine and call your service representative.

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Canon D680, D661 manual Printing Problems, General Problems

Contents

Eference Guide Copyright Using Your DocumentationTrademarks Cdrh Regulations Laser SafetyFCC Notice Contents Type Conventions Used in This Guide Canon Information Center in Canada Supplies & AccessoriesTransparencies Power Cord Set-Up Help & Product Registration USAPage Customer Support Important Safety InstructionsPower Supply Handling Front View Main Components of the MachineFront View of the ADF ImageCLASS D680 Operation PanelImageCLASS D660/D661 Standby DisplaySetting the Energy Saver Mode Manually Energy Saver ModeRestoring from the Energy Saver Mode Acceptable Paper Print Media RequirementsPaper Storage Unacceptable PaperEnvelope Printable AreasGently insert the cassette as far as it will go Loading PaperLoading Paper in the Cassette Open a package of paper, and remove Paper stackIf copy paper is sticking out of the cassette Closing the cassetteSlightly, and align the length guide with Adjusting a Cassette to Hold a Different Paper SizeLength mark for the paper to be loaded Cassette Press Additional Functions, then select Loading Paper in the Multi-purpose TraySet Loading Envelopes in the Multi-purpose TrayPage Platen Glass Documents You Can CopySettings of the Additional Functions Problem DocumentsScanned Area of a Document Placing a Document on the Platen Glass Setting Up DocumentsPositioning Documents Loading Documents in the ADF Adjust the slide guides to the width of the documentMake sure there is no document on Paper Path of the Automatic Document Feeder Page Copying Documents Press Copy to set to Copy Mode Press Start to begin copyingPress Canceling the Copy JobWhile scanning documents in the ADF After scanning documentsPress Paper Select to select the paper Making Multiple CopiesSpecifying the Paper Size Use the numeric keys to enter the number of copies you wantInch Millimeter Specifying the Paper TypePress Additional Functions , then Enlarging/Reducing using preset copy ratios Setting Enlarging/ReducingAdjusting Manually Setting the Image QualityAdjusting the Copy Exposure Adjusting AutomaticallyWhen Loading Documents in the ADF Special FeaturesCollate Copy Place the next page of the document When Placing a Document on the Platen GlassPlace the last page of a document on the platen glass Press StartQuantity. → p On 1 CopyPress 2 on Press Start Use the numeric keys to set the copyPlace the next page of the document on the platen glass Press 2 onPress Set to finish the 2 on 1 copy function Reserving the Next Copy Job Reserve CopyConfirming the Copy Job You Reserved Deleting the Copy Job You Reserved Press Stop/Reset while the machine is printing outUse 4 -or e + to display the job to be deleted Load the next page of the document in the ADF Two-Sided CopyPress Paper Select to select the multi- purpose tray Place the next page of the document on Platen glass ABCCleaning the Exterior Periodic CleaningCleaning the Scanning Area Use 4 -or e + to select Cleaning the Read Area of the Platen GlassCleaning the Rollers Inside the Main Unit Press Set Use 4 -or e + to select Roller CleaningEach time you press Set, the ADF roller Cleaning the ADF RollerPress Set Use 4 -or e + to select Clean Press Stop/Reset to finish the cleaningWhen to Replace the Cartridge Approximate copy yield Handling PrecautionsCopy Yield Handling and Storing the CartridgeStoring Partially Used Cartridges Storage PrecautionsRecycling Used Cartridges Remove the new cartridge from its Replacing the CartridgeProtective bag. Save the protective bag If toner is not evenly distributed inside Canon Cartridge Recycling Program Clean Earth CampaignOption A-1 Single Box Return Option B Volume Box ReturnMaximum weight = 70 pounds PackagingOK-CANON ShippingOption a UPS Pick-up Option B MBE Drop offOption a Single Box Return Option B Volume Box Return 8 or more cartridgesRepacking and Transporting Transporting the Machine by Car Carrying the Machine by the SidesRemoving Jammed Paper from Inside the Main Unit Clearing JamsRemove the cartridge from the machine Gently remove any jammed paper from inside the main unit Flip the transfer guide Open the right coverGently remove the jammed paper from Removing Jammed Paper from the ADFRemoving Jammed Paper from the Multi-purpose Tray Jammed paper from the ADFAction LCD MessagesMessage CauseRemove DOC. on Glass Replace Cartridge Start Again Paper does not feed correctly Paper Feeding ProblemsRepeated paper jams occur Copying ProblemsCopies are dirty Print Quality ProblemsCopy images are missing when you make copies on envelopes General Problems Printing ProblemsIf You Cannot Solve the Problem Page Use 4 -or e + to select the sub menu you want to change Accessing the Additional FunctionsUnderstanding the Additional Functions Press 4 -or e + to select the menu you want to changeName Descriptions Menu DescriptionsCopy Settings Timer Settings Dimensions W ⋅ D ⋅ H ResolutionMultiple Copies Power Requirements Power ConsumptionPage Index Energy Saver setting Enlarge/Reduce Platen is Open User Data setting Memo Memo Canon Italia S.p.A Canon Deutschland GmbH