The
Documents are not stored in the memory.
The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and ask her/him to sort out the problem.
There may not be enough memory to store the document. If the display shows a "Memory Full" message, delete any documents you no longer need from the memory and then restore the document.
Blank areas appear at the bottom of each page or on other pages, with a small strip of text at the top.
You may have chosen the wrong paper settings in the user option setting. See page 66 and page 67.
Copying Problems
Condition
Copies are too light or too dark.
Smears, lines, marks or spots appear on copies.
Copy image is skewed.
Blank copies print out.
Image rubs off the copy easily.
Frequent copy paper jams occurs.
Suggested solutions
Use the <Contrast> button to darken or lighten the background of the copies.
If defects are on the original, press the <Contrast> button to lighten the background of your copies.
If no defects are on the original, clean the scanner glass and underside of the document cover. See page 154.
Ensure that the original is positioned correctly on scanner glass. Check that the copy paper is loaded correctly.
Ensure that the original is face down on the scanner glass or face up in the Automatic Document Feeder.
Replace the paper in the paper tray with paper from a new package.
In high humidity areas, do not leave paper in the
Fan the stack of paper, then turn it over in the paper tray. Replace the paper in the tray with a fresh supply. If necessary, check/adjust the paper guides.
Ensure that the paper is the proper paper weight. 75 g/m2 (20 lb) bond paper is recommended.
Check for copy paper or pieces of copy paper remaining in the
Fewer copies from the toner cartridge than expected prints out.
Your originals may contain pictures, solids or heavy lines. For example, your originals may be forms, newsletters, books or other documents that use more toner.
The
The document cover may be left open while copies are being made.