Troubleshooting Postscript PS Errors | Dell 1600n guide

Condition

The scanner does not work.

The unit scans very slowly.

Suggested solutions

Make sure that you place the document to be scanned face down from the scanner glass, or face up in the Automatic Document Feeder.

There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works. Try lowering the scan resolution rate.

Check that the USB cable is connected properly. Make sure that the USB cable is not defective. Switch the cable with a known good cable. If necessary, replace the cable.

Check that the scanner is configured correctly. Check the application you want to use to make certain that the scanner job is being sent to the correct port.

Check if the multi-function printer is printing received data. Scan the document after the current job is completed.

Graphics are scanned more slowly than text. Communication speed becomes slow in scan mode because of the large amount of memory required to analyze and reproduce the scanned image.

Message appears on your computer screen:

"Device can't be set to the

H/W mode you want."

"Port is being used by

another program."

"Port is Disabled."

"Scanner is busy receiving or printing data. When the current job is completed, try again."

"Invalid handle."

"Scanning has failed."

There may be a copying or printing job in progress. When the current job is complete, try the job again. The Selected port is currently being used. Restart your computer and try again.

The printer cable may be improperly connected or the power may be off.

The scanner driver is not installed or an operating environment is not set up properly.

Ensure that the port is properly connected and the power is turned on. Then restart your computer. Check that the USB cable is properly connected.

Troubleshooting Postscript (PS) Errors

The following situations are PS language specific and may occur when several printer languages

are being used.

Image 159

Dell 1600n manual Troubleshooting Postscript PS Errors

Contents

Dell Laser Multi-Function Printer 1600n Users Guide Page Find It Here What Are You Looking For?Page Printer Status Dell Printer Configuration Web ToolPrinter Settings Copy Printer Settings Printer Information Email Alert SetupSet Password Printing Statistics Safely Unpacking Your Multi-Function Printer Drivers and Utilities CDb Page Front View Rear View About Your Multi-Function Printer Operator Panel B utton Functions Copy Keys Common KeysPress To Fax Keys Scan Keys Fonts Installing the Toner Cartridge Page Loading Paper Page Page Page Making Connections Connecting the Telephone Line Connecting the Multi-Function Printer Locally Connecting the Printer Cable Connecting the Multi-Function Printer to the Network Changing the Display Language Powering On the Multi-Function Printer Toner Save Mode Power Save ModeCharge-Coupled Device CCD Power Save Mode Page Software Overview Installing Software Recommended Installing Dell Software for Local PrintingSupported Operating Systems Minimum Requirements Assigning an IP Address Select Personal Installation Insert the Drivers and Utilities CD Select Network Installation Installing Dell Software for Network PrintingPage Uninstalling Software Local Printer Status Monitor Using the Dell Toner Management System Network Status Monitor Center Printer Settings Utility Phonebook Tab Scan Settings Tab Firmware Update TabFax Cover Sheet Tab Page Paper Characteristics Print Media GuidelinesPaper Curl Recommended Paper Selecting Paper Unacceptable Paper Printing on Letterhead Selecting Preprinted Forms and Letterhead Manual feeder Top Print Side Portrait Landscape TransparenciesSelecting Prepunched Paper Print Media Source Selecting Transparencies Envelopes Labels Card Stock Storing Print Media Identifying Print Media Sources and Specifications Indicates Support Print Media Size A6 cardPaper Tray Standard Tray 1 and Optional Tray Manual Feeder Envelope COM-10 Envelope DL EnvelopeC5 Custom Print Media SupportedPage Printing to the Front Output Tray Face down Selecting an Output Location Printing to the Rear Output Slot Face up Loading Print Media in the Paper Tray Using the Manual Feeder Prevent the damage or jam Page Setting the Paper Size Setting the Paper Type Printing a Document Feature Printer Driver To stop a print job from the operator panel Canceling a Print Job To stop a print job from the Printers folder Printer Settings Layout Tab Property Orientation Layout Options Description Paper Tab Property Copies Size Source Type First Description Graphics Tab Darkness Extras Tab True Type OptionsPrint All Text Black Using a Favorite Setting About TabProperty Watermark Overlay Output Options Description Printing Multiple Pages on One Sheet of the Paper Using HelpPage Printing a Reduced or Enlarged Document Fitting Your Document to a Selected Paper Size Printing Posters Page Printing Booklets Using Watermarks Creating a Watermark Using an Existing Watermark Editing a Watermark Deleting a Watermark Using OverlaysPage Using a Page Overlay Deleting a Page Overlay Click Delete Overlay Loading Paper for Copying Selecting Paper TrayPreparing a Document Making Copies From the Scanner Glass Page Making Copies From the ADF Setting Copy Options ContrastQuality Number of Copies Reduced/Enlarged Copy Auto Fit Copying Using Special Copy Features Clone Copying Two-Side Copying Collation Copying Up or 4-up Copying Poster Copying Setting the Time Out Option Changing the Default SettingsPage Scanning From Operator Panel Scanning Overview Scanning Using the Windows Image Acquisition WIA Driver Page Using the Number Keypad to Enter Characters Setting the Machine ID Key Assigned numbers, letters or Characters Keypad Letters and Numbers Setting the Time and Date Changing Numbers or NamesInserting a Pause Speaker Volume Changing the Clock ModeSetting Sounds Speaker, Ringer, Key Sounds and Alarm Sounds Toll Save Mode Option Setting up the Fax SystemChanging the Fax Setup Options Available Fax Setup Options Loading an Original Document Sending a FaxPage Page Adjusting the Document Resolution Mode Recommended forSending a Fax Automatically Confirming Transmissions Sending a Fax Manually About Receiving Modes Receiving Automatically in the Fax ModeReceiving a Fax Automatic Redialing Receiving Faxes Using the Drpd Mode Receiving Manually in the Tel ModeReceiving Automatically in the Ans/Fax Mode Receiving Manually Using an Extension TelephonePage Storing a Number for Speed Dialing Automatic DialingReceiving Faxes in the Memory Speed Dialing Sending a Fax using a Speed Number Setting Group DialGroup Dialing Editing Group Dial Numbers Searching for a Number in the Memory Sending a Fax Using Group Dialing Multi-address Transmission Searching with a Particular First Letter Other Ways to FaxPrinting a Phonebook List Searching Sequentially through the Memory Sending Broadcasting Faxes Redialing Sending a Delayed Fax Sending a Priority Fax Adding Documents to a Scheduled Fax Additional Features Canceling a Scheduled FaxUsing the Secure Receiving Mode Received Fax Report Printing ReportsPhonebook List Sent Fax Report Junk Fax Number List Power Failure ReportScheduled Job Information Message Confirmation Using Advanced Fax Settings Changing Setting OptionsAdvanced Fax Setting Options Page About Sharing the Printer on a Network Setting Up the Locally Shared Printer Windows NT 4.0/2000/XP/Server Setting Up the Client Computer Configuring Network Parameters on the Operator Panel Setting Up a Network-connected Printer Printing a Network Configuration Setting Network ProtocolsRequirements Static Addressing Configuring TCP/IP Resetting the Network Interface Card Restoring the Network Configuration Clearing the Memory Maintenance Crack the multi-function printer cabinet Cleaning Your Multi-Function PrinterCleaning the Exterior Cleaning the Interior Your fingers may cause print quality problems Cleaning the scanner Storing the Toner Cartridge Maintaining the Toner Cartridge Cartridge to avoid touching this area Redistributing Toner Replacing the Toner Cartridge Not guaranteed if you do not use Dell supplies Save the box and the cover for shipping Cleaning the Drum Printing When Toner is LowOrdering Supplies Page Clearing Jams in the ADF TroubleshootingPage Location of Jam Clearing Jams in the Paper TrayPaper Feed Jam Tray Operator Panel Message If the paper does not exit, continue to step Paper Exit Jam Fuser Area Jam Page Paper Feed Jam Optional Tray Manual Feeder Jam Tips for Avoiding Paper Jams Clearing LCD Error Messages Manual F. Jam Cancel ? 1Yes 2No Display Meaning Suggested solutions Hsync Error LSU Error Jam Cartridge Paper Feeding Problems Solving Problems Condition Printing Problems Toner cartridge is not installed Disconnect the printer cable and reconnect itChange the page orientation in your application. See Dropouts Printing Quality Problems Toner smear Vertical repetitive defects Background scatter Vertical lines Gray background Back of printouts are Misformed characters Skew Curl or wave Wrinkles or creases Dirty Black pages Loose tonerCharacter Voids Horizontal stripes Fax Problems Condition Suggested solutionsCurl Scanning Problems Copying Problems Troubleshooting Postscript PS Errors Problem Possible Cause Solution Installing Printer Memory Precautions When Installing Printer OptionsPage Page Removing the Memory Installing an Optional TrayPage Page Click the Dell Laser MFP 1600n printer General Specifications Specifications LCD Multi-Function Printer Specifications Facsimile Specifications Paper SpecificationsOverview Paper Guidelines for Using PaperDimensionsa Weight Paper Specifications SymptomProblem with paper Output Location Capacity Category SpecificationsPaper Output Capacity Printer and Paper Storage EnvironmentPage Regulatory Notices Class a Class B FCC Notices U.S. Only Modem Regulatory Information FCC Identification Information Fax Branding IC Notice Canada Only CE Notice European Union CE Mark Notice New Zealand Telecom WarningsGeneral Important Notice Simplified Chinese Class a Warning Notice China Only Vcci Class a ITE Regulatory Mark Class a ITE MIC notice Republic of Korea Only Class B ITEClass a Device Class B Device Polish Center For Testing And Certification NoticePage NOM Information Mexico Only Bsmi Notice Taiwan Only Energy Star Emblem Energy Star Compliance