c. Close the ADF cover. Then reload the document into the ADF.
If the document is jammed in the paper exit area:
a.Open the document cover and turn the release knob to remove the misfed documents from the ADF output tray.
b.Close the document cover. Then load the documents back into the ADF.
2.If you cannot see the paper or the paper does not move when you pulled, open the document cover.
3.Turn the release knob so that you can easily seize the misfed document, and remove the document from the roller or the feed area by carefully pulling it gently to the right.