❚Repeated paper jams occur.

The paper you are using may be causing the jams.

•Be sure to fan the paper stack before loading it in the cassette or multi-purpose tray. This keeps the sheets of paper from sticking together.

•Check that the size, thickness and type of the paper you are using and your printing environment are within the specifications of the machine. (→ Chapter 2, p. 1-1)

❚Envelopes do not feed correctly.

The envelopes are loaded in the cassette.

• Do not load the envelopes in the cassette. Load them in the multi-purpose tray.

Envelopes may not be loaded correctly.

•Make sure the envelopes are loaded properly (→ p. 2-7). Do not load more than 10 envelopes in the multi- purpose tray.

The envelopes you are using may not meet the requirements for the machine.

•Envelopes must be US COMMERCIAL 10, MONARCH, EUROPEAN DL, ISO-B5, ISO-C5, YOGATA #4, YOGATA #2 envelopes. (→ p. 2-7)

Copying Problems

❚The machine will not make a copy.

The cartridge may not be installed properly.

• Make sure the cartridge is installed properly. (→ Set-up Instructions)

The sealing tape may not be removed from the cartridge.

• Remove the sealing tape from the cartridge. (→ Set-up Instructions)

The paper cassette may not be inserted completely into the main unit.

• Insert the paper cassette as far as it will go. (→ p. 2-3)

The document may not have been loaded correctly.

•Remove the document, stack it if necessary, and load it in the ADF correctly. (→ p. 3-4)

•Make sure the ADF is closed.

Document may be left on the platen glass.

• Remove the document from the platen glass, and load it in the ADF again.

❚MEMORY FULL or MAKING SPACE IN MEM appears in the LCD when making copies of a multiple-page document.

Paper in the cassette or multi-purpose tray may be run out.

•If there is no paper and the machine’s memory becomes full during copying, MAKING SPACE IN MEM and SUPPLY REC. PAPER are displayed alternately. If paper is loaded, the copying resumes automatically.

The document you are copying may have too many graphics or photos.

• When making copies of such documents, separate the documents into smaller stacks or feed them one by one.

The machine’s memory is full.

•Print or delete any documents stored in memory (→ Fax Guide) to free up space in the machine’s memory, then start again.

6

Troubleshooting

6-7

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Canon D661, D680 manual Copying Problems, Repeated paper jams occur
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D661, D680 specifications

Canon D680 and D661 are two standout models in Canon’s lineup of printers, designed to meet the needs of both home users and small office environments. These multifunctional devices combine high-quality printing, scanning, and copying capabilities, making them great all-in-one solutions.

One of the key features of the Canon D680 and D661 is their impressive printing speed. Both models are engineered to deliver fast printouts, allowing users to produce documents efficiently. Whether printing in black and white or color, these printers maintain a high level of performance, making them suitable for users who frequently require printed materials.

The print quality of these models is another significant advantage. Utilizing Canon's advanced inkjet technology, the D680 and D661 deliver sharp text and vibrant images. Their high-resolution output ensures that even detailed graphics and photos are rendered beautifully, making these printers ideal for creative projects, presentations, and professional documents.

Connectivity is also a strong suit for both the D680 and D661. With built-in Wi-Fi, users can print from multiple devices, including smartphones and tablets, without the need for cumbersome cables. This wireless convenience allows for seamless integration into home or office environments, enhancing productivity and ease of use.

Moreover, these models support various paper sizes and types, adding versatility to printing tasks. Users can choose to print on standard paper, glossy photo paper, or other specialty media, enabling them to tackle a range of projects, from everyday documents to high-quality photo prints.

Another noteworthy characteristic of the Canon D680 and D661 is their energy-efficient design. These printers comply with energy-saving standards, which not only helps reduce electricity costs but also aligns with eco-friendly initiatives. Additionally, they feature automatic duplex printing, allowing users to print on both sides of the paper, which further conserves resources.

In terms of user-friendly features, both models boast an intuitive control panel and an LCD display for easy navigation. Furthermore, they support various mobile printing technologies, allowing users to print directly from cloud services, enhancing flexibility.

Overall, the Canon D680 and D661 deliver a compelling combination of speed, quality, connectivity, and user-friendly features, making them excellent choices for anyone in need of a reliable and versatile printing solution. Whether for personal use, business documents, or creative projects, these printers provide exceptional performance to meet a variety of needs.
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