When an Error Code is Displayed

When the scanner unit malfunctions or when trouble such as a paper feed or eject error occurs, an error code appears on the counter display of the operation panel. The following describes error codes that appear on the counter display and how to remedy the error.

Error code

C01

Cause

The upper unit or feed unit is open.

Remedy

Close the upper unit or feed unit.

 

 

Error code

C04

Cause

The endorser cover is open. (when endorser is installed)

Remedy

Close the endorser cover.

 

 

Error codes

d01, d02, d03

Cause

Two or more document sheets were scanned simultaneously.

Remedy

Press the Stop key to reset the counter to “0”. Check the document

 

with the scanned image, and scan the document again.

 

 

Error code

E xx (service call error)

Cause

Unit internal error

Remedy

The unit must be repaired by a service engineer. Turn the power

 

OFF, contact the place of purchase or a Canon service department,

 

and notify them of the error code.

 

 

Error code

F01

Cause

The camera unit is not inserted. (Backup mode/Filmer mode)

Remedy

Either insert the camera unit, or select the Scanner Only mode.

 

 

Error code

F02

Cause

The camera unit does not contain film, or the film has come off

 

the take-up reel. (Backup mode/Filmer mode)

Remedy

Remove the camera unit, and check the film.

 

 

Error code

F - End

Cause

The film end has been detected. (Backup mode/Filmer mode)

Remedy

Remove the camera unit, and replace with new film.

 

 

Error code

F-Err

Cause

An error has been detected with the film in the camera unit.

Remedy

The lock on the release notch of the camera unit has come open.

 

Open the camera unit’s cover in a dark room, and check the film.

 

 

Error code

F08

Cause

The scanned page was not recorded.

Remedy

Scan the document again from the beginning.

 

 

Error code

H01

Cause

The optional imprinter’s ink cartridge is not installed.

Remedy

Install the imprinter cartridge.

 

 

4

Troubleshooting

When an Error Code is Displayed 71

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Canon DR-5060F manual When an Error Code is Displayed

DR-5060F specifications

The Canon DR-5060F is a high-performance document scanner designed primarily for professional environments that require fast, efficient, and reliable document management. This unit stands out due to its blend of advanced technology, usability, and robust features, making it an ideal choice for businesses that process large volumes of documents.

One of the main features of the DR-5060F is its impressive scanning speed. It can scan up to 60 pages per minute in monochrome and 30 pages per minute in color, allowing users to digitize documents quickly and keep operations moving smoothly. This speed does not compromise quality; the scanner produces high-resolution images at up to 600 dpi, ensuring crisp text and detailed graphics that are essential for professional documentation.

The DR-5060F leverages Canon's patented image processing technology, including OCR (Optical Character Recognition). This feature transforms scanned text into editable and searchable formats, greatly enhancing productivity and ease of access. Additionally, the scanner is equipped with Automatic Document Feeder (ADF) that can handle up to 50 sheets at a time. This allows for continuous scanning, providing significant time savings for users.

One of the key characteristics of the DR-5060F is its versatility in handling various document types. The unit easily processes everything from thin or fragile documents to thicker presentations, making it suitable for various applications, including legal, healthcare, and financial services. Furthermore, it supports duplex scanning, enabling double-sided documents to be captured in a single pass.

Another notable technology is the "Active Image Context" feature, which optimizes image quality by automatically adjusting brightness and contrast for each page. This ensures that every scanned document appears clear and professional while minimizing the need for manual adjustments.

In terms of connectivity, the Canon DR-5060F seamlessly integrates with different document management systems. It is compatible with TWAIN drivers, ensuring broad compatibility with many business applications. Moreover, it supports USB connections for easy setup and operation.

In summary, the Canon DR-5060F is a powerful document scanner that merges cutting-edge technology with user-friendly features. Its high-speed capabilities, enhanced image processing, and versatility make it an invaluable asset for businesses looking to improve their document management workflows. Whether for archives, record-keeping, or digitalization projects, the DR-5060F is poised to deliver exceptional performance and efficiency.