Troubleshooting Guide

I cannot process the RAW image.

41and 61images cannot be processed with the camera. Use the provided software Digital Photo Professional to process the image (p.456).

I cannot resize the image.

cJPEG images and 1/41/61images cannot be resized with the camera (p.333).

Sensor Cleaning Problems

The shutter makes a noise during sensor cleaning.

If you selected [Clean nowf], the shutter will make a noise, but no picture is taken (p.340).

Automatic sensor cleaning does not work.

If you repeatedly turn the power switch <1> / <2> at a short interval, the <f> icon may not be displayed (p.35).

Printing-Related Problems

There are fewer printing effects than listed in the instruction manual.

What is displayed on the screen differs depending on the printer. This instruction manual lists all the printing effects available (p.350).

Direct printing does not work.

If [53: Wi-Fi] is set to [Enable], direct printing is not possible. Set [WiFi ] to [Disable], then connect the camera to the printer with an interface cable.

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