Error Codes

Error No.

Countermeasures

If there is a problem with the camera, an error message appears. Follow the on- screen instructions.

To recover from the error screen, turn the power switch <2> and <1>, or remove and reinstall the battery.

If error 02 (Card problem) is displayed, remove and reinstall the card or format the card. This may resolve the problem.

If the same error keeps appearing, there may be a problem. Write down the error code and consult your nearest Canon Service Center.

No.

Error Message & Solution

 

Communications between the camera and lens is faulty. Clean the

01

lens contacts.

 

ÎClean the electrical contacts on the camera and lens, use a Canon

 

 

lens, or have the camera or lens checked or repaired. (p.13,16)

 

 

 

There is a problem with the card. Replace the card.

02

 

ÎRemove and install the card again, replace the card, or format the

 

card. (p.29, 43)

 

 

 

Cannot save images because the card is full. Replace the card.

04

 

ÎReplace the card, erase unnecessary images, or format the card.

 

(p.29, 142, 43)

 

 

 

Self Cleaning Sensor Unit malfunction. Consult with Canon

06

Service Center.

 

ÎOperate the power switch or have the camera checked or repaired.

 

 

(p.27)

 

 

10, 20,

Shooting is not possible. Turn the power switch to <2> and

30, 40,

<1> again or re-install the battery.

50, 60,

ÎOperate the power switch, remove and install the battery again, use

70, 80

a Canon lens, or have the camera checked or repaired. (p.27,26)

 

 

 

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Canon EOS 5D instruction manual Error Codes, 209