Troubleshooting

Problem

 

 

Cause

 

Solution

 

 

 

 

 

 

 

 

Camera will

Power is not turned on

 

• Turn the main dial to a position other than

.

not operate

 

 

 

 

 

 

 

Battery cover or CF card slot

• Confirm that the battery cover is securely closed.

 

 

cover is open

 

• Confirm that the CF card slot cover is securely closed.

 

 

 

 

Insufficient battery voltage

• Fully charge the battery or use a household power

 

([Lb] flashes in display panel)

source.

 

 

 

 

 

 

 

 

Poor contact between

 

• Wipe the terminals with a clean, dry cloth.

 

 

camera and battery

 

 

 

 

 

terminals

 

 

 

 

 

 

 

 

 

 

 

 

Camera will

Main dial is set to

or

• Turn the main dial to

(Shooting).

 

not record

 

 

(Replay)

 

 

 

 

 

 

 

 

Flash is charging (flashing

• Wait until the orange indicator stops flashing and

 

orange indicator)

 

shines steadily, signaling that the flash is charged, then

 

 

 

 

 

press the shutter button.

 

 

 

 

 

 

 

 

 

CF card full

 

• Insert a new CF card.

 

 

If required, download the images to a computer and erase them from the CF card to make space.

 

CF card not formatted

• Format CF card. See Formatting a CF card (p. 99)

 

correctly

• If reformatting doesn't work, the CF card logic circuits

 

 

may be damaged. Contact the nearest Canon

 

 

Customer Support Help Desk.

 

 

 

 

Lens will not

Battery cover or CF card

• Close the battery cover or CF card slot cover, and then

retract

slot cover opened

turn the main dial on and back to

.

 

immediately after main dial

 

 

 

 

turned to

 

 

 

 

 

 

 

Battery cover or CF card

• Close the battery cover or CF card slot cover, and then

 

slot cover opened while

turn the main dial to

.

 

 

camera was recording to

 

 

 

 

the CF card (warning

 

 

 

 

signal)

 

 

 

 

 

 

Battery pack

Battery pack capacity

• Replace the battery pack with a new one.

consumed

reduced because of disuse

 

 

 

quickly

for one year or more after

 

 

 

 

being fully charged

 

 

 

 

 

 

 

 

 

Battery life exceeded

 

 

 

 

 

 

 

 

Battery pack

Main dial is not turned to

• Turn the main dial to

.

 

will not

 

 

 

 

charge

 

 

 

 

Battery life exceeded

• Replace the battery pack with a new one.

 

 

 

 

 

Poor contact between

• Plug the compact power adapter's DC plug more firmly

 

camera and compact power

into the camera's DC IN terminal.

 

 

adapter

• Connect the power cord to the compact power adapter

 

 

and insert its plug firmly into the electrical outlet.

 

 

 

 

 

 

 

Appendices 133