Canon iR1210G, iR1230G manual Make sure the Canon PC1200/iC D600

Problem	Cause	Solution
Printout is wrong	There might be a	Make sure your cable connections are
	communications problem	secure.
	between the printer and your	Make sure your parallel interface cable is
	computer.	less than 9.9 feet (3.0 m) or USB interface
		cable is less than 16.5 feet (5.0 m) long.
		Make sure you are not using a switch box.
		Check that you have selected the correct
		printer driver in Windows.
	The wrong printer is selected	Make sure the Canon PC1200/iC D600/
	in the Printers folder.	iR1200G is selected in the Printers (in
		Windows XP, Printers and Faxes) folder.
	You might need to modify	See your computer’s documentation for
	your BIOS setup.	details. Try changing the parallel port
		mode or the parallel port address to see if
		this solves the problem.
Printer locks up	Your system setup might be a	Verify that you have a high-quality
system	problem.	shielded interface cable.
		The problem might be your BIOS. Verify
		that your BIOS setup is correct. (See your
		computer’s documentation for details.)
		Verify that your physical memory is
		working correctly.
		If you have a Toshiba laptop, change this
		line in your CONFIG.SYS file:
		c:\winutils\mxtime.exe
		to:
		REM c:\winutils\mxtime.exe
Computer	Your computer is sending	Make sure the printer is not paused.
indicates a device	data to the printer but the	Check that the printer’s interface cable is
time-out	printer is not responding.	securely connected to both the printer and
	The printer might be off,	the computer.
	offline, or not connected to	Make sure paper is properly loaded in the
	the computer.	paper tray.
		Reset the printer and computer.
		Try the print operation again.
		Try a different cable.

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Troubleshooting

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