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Problem | Cause | Solution |
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Printout is wrong | There might be a | Make sure your cable connections are |
| communications problem | secure. |
| between the printer and your | Make sure your parallel interface cable is |
| computer. | less than 9.9 feet (3.0 m) or USB interface |
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| cable is less than 16.5 feet (5.0 m) long. |
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| Make sure you are not using a switch box. |
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| Check that you have selected the correct |
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| printer driver in Windows. |
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| The wrong printer is selected | Make sure the Canon PC1200/iC D600/ |
| in the Printers folder. | iR1200G is selected in the Printers (in |
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| Windows XP, Printers and Faxes) folder. |
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| You might need to modify | See your computer’s documentation for |
| your BIOS setup. | details. Try changing the parallel port |
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| mode or the parallel port address to see if |
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| this solves the problem. |
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Printer locks up | Your system setup might be a | Verify that you have a |
system | problem. | shielded interface cable. |
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| The problem might be your BIOS. Verify |
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| that your BIOS setup is correct. (See your |
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| computer’s documentation for details.) |
|
| Verify that your physical memory is |
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| working correctly. |
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| If you have a Toshiba laptop, change this |
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| line in your CONFIG.SYS file: |
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| c:\winutils\mxtime.exe |
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| to: |
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| REM c:\winutils\mxtime.exe |
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Computer | Your computer is sending | Make sure the printer is not paused. |
indicates a device | data to the printer but the | Check that the printer’s interface cable is |
printer is not responding. | securely connected to both the printer and | |
| The printer might be off, | the computer. |
| offline, or not connected to | Make sure paper is properly loaded in the |
| the computer. | paper tray. |
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| Reset the printer and computer. |
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| Try the print operation again. |
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| Try a different cable. |
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Troubleshooting