Getting Help from Canon

Help Us Help You Better

Before you contact Canon, please record the following information.

Serial Number (located on the inside of the product): _____________________________________

Model Number (located on the top of the product): _______________________________________

Setup CD-ROM number (located on the CD-ROM): ______________________________________

Purchase Date: __________________________________________________________________

Customer Technical Support Sequence*

1.Online Support — www.canontechsupport.com

For comprehensive self-help in an interactive environment, the place to start is our helpful tech support Web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and “where to buy” instructions are found here. For individual attention, try emailing our friendly technical support representatives, trained to communicate quick, easy, and logical solutions within 24 hours.

2.Toll-Free Live Tech Support

This option provides live telephone technical support, free of service charges, Monday-Friday (excluding holidays), during the warranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).

For more information and updated program specifics, please visit our web site at www.canontechsupport.com.

*Support program specifics are subject to change without notice.