Printing Does Not Start
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Unnecessary print jobs are left in | Restarting your computer may solve the problem. | ||||
queue. / Computer problems. | If there are any unnecessary print jobs, follow the procedure below to delete | ||||
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| (1)Open the printer properties dialog box. |
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| Refer to “Opening the Printer Properties Dialog Box Directly from Control | |||
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| Panel” in “Opening the Printer Properties Dialog Box (Windows)” of the | |||
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| User’s Guide |
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| (2)Click the Maintenance tab and then View Printer Status. | ||||
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| The printer status monitor is displayed. |
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| (3)Click Display Print Queue. |
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| (4)Select Cancel All Documents on the Printer menu. | ||||
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| You may not be able to select this depending on the privileges of the | |||
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| account. |
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| (5)When the confirmation message is displayed, click Yes. | ||||
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| The print jobs are deleted. |
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| (1)Click the printer icon in the Dock to display the list of print jobs in progress. | ||||
| (2)Select the print job to delete and click | . | |||
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| The print jobs are deleted. |
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The machine is not ready. | Check if the Power lamp is lit green. |
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| If the Power lamp is off, turn the machine on. |
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| While the Power lamp is flashing green, the machine is initializing. Wait until the | ||||
| Power lamp stops flashing and remains lit green. | ||||
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| Note |
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| When printing large data such as a photo or graphics, it may take longer to start | ||||
| printing. |
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Paper Does Not Feed Properly
Cause | Action |
Printing on inappropriate type of paper. | Check to see if the paper you are printing on is not too thick or curled. |
| See “Media Types You Cannot Use” on page 14 to make sure that the paper |
| you are using is suitable. |
| If the paper is curled, see “Paper is curled.” on page 51 to correct paper curl. |
Paper Feed Roller is dirty. | Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the |
| roller, so perform this procedure only when necessary. |
| For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)” |
| on page 41. |
Paper not loaded properly. | Make sure of the following when you load paper in the machine. |
| z When loading two or more sheets of paper, align the edges of the sheets |
| before loading. |
| z Always load the paper in portrait orientation in the Rear Tray, regardless of |
| the printing orientation. |
| z Load the paper with the print side facing UP. Align the paper stack against |
| the right side of the Rear Tray and slide the Paper Guide so that it just |
| touches the left edge of the stack. |
| For details on loading paper, see “Loading Paper” on page 15. |
Troubleshooting 53