Error Code | Cause | Action |
E, 1, 3 | Ink level cannot be | Ink may have run out. |
| detected. | The function for detecting the remaining ink level will be disabled since the |
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| ink level cannot be correctly detected. |
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| If you want to continue printing without this function, press the Stop/Reset |
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| button for at least 5 seconds. |
|
| Canon recommends to use new genuine Canon cartridges in order to |
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| obtain optimum qualities. |
|
| Please be advised that Canon shall not be liable for any malfunction or |
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| trouble caused by continuation of printing under the ink out condition. |
|
| Note |
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| If the function for detecting the remaining ink level is disabled, the |
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| followings are observed: |
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| z On the machine, the ink lamp flashes. |
|
| z On the printer status monitor (Windows) and Canon IJ Printer Utility |
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| (Macintosh), the FINE Cartridge is displayed in gray. |
|
| See “Getting the Ink Status Information” on page 33. |
E, 1, 4 | The FINE Cartridge | The FINE Cartridge may not be compatible with this machine. Install the |
| cannot be recognized. | appropriate FINE Cartridge. See “Replacing a FINE Cartridge” on page 33. |
E, 1, 5 | The FINE Cartridge | The FINE Cartridge may not be installed properly. |
| cannot be recognized. | Open the Scanning Unit (Cover) and install the FINE Cartridge properly. |
|
| If the error is not resolved, the FINE Cartridge may be damaged. Contact |
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| your Canon Service representative. |
E, 1, 6 | Ink has run out. | Ink has run out. |
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| Replace the ink cartridge and close the Scanning Unit (Cover). |
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| If printing is in progress and you want to continue printing, press the Stop/ |
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| Reset button for at least 5 seconds with the ink cartridge installed. Then |
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| printing can continue under the ink out condition. |
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| The function for detecting the remaining ink level will be disabled. |
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| Replace the empty ink cartridge immediately after the printing. The |
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| resulting print quality is not satisfactory, if printing is continued under the ink |
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| out condition. |
|
| Note |
|
| If the function for detecting the remaining ink level is disabled, the |
|
| followings are observed: |
|
| z On the machine, the ink lamp flashes. |
|
| z On the printer status monitor (Windows) and Canon IJ Printer Utility |
|
| (Macintosh), the FINE Cartridge is displayed in gray. |
|
| See “Getting the Ink Status Information” on page 33. |
E, 2, 0 | The size of the document | z The size of the document cannot be correctly detected or the document |
| cannot be correctly | is too small when the |
| detected or the document | Make sure the document meets the requirements and correctly loaded |
| is too small when the Fit- | |
| on the Platen Glass. Then reload the document and press the Black or | |
| ||
| Color button. | |
| selected. / Scanning the | |
| See “Loading Original Documents” on page 11. | |
| Print Head Alignment | |
| Sheet has failed. | z Scanning the Print Head Alignment Sheet has failed. Make sure all |
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| required boxes on the head alignment sheet are filled in, and that the |
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| sheet is set in the correct position and orientation on the Platen Glass. |
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| If the error is not resolved, connect the machine to the computer and |
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| align the Print Head on the printer driver. For details, refer to “Aligning |
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| Print Head on the Computer” in the User’s Guide |
Troubleshooting 45