
Cause |
| Action |
Installation procedure not followed | Follow the procedure described in your setup sheet for proper installation. | |
correctly. | If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart | |
| your computer, and then reinstall the MP Drivers. Refer to the PC Printing Guide | |
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Note
If the installer was forced to be terminated due to a Windows error, the system may be in an unstable condition and you may not be able to install the MP Drivers. Restart your computer before reinstalling.
Cannot Connect to Computer Properly
Printing or Scanning Speed Is Slow /
Cause | Action |
Your system environment is not fully | If your system environment is not fully compatible with |
compatible with | machine will operate at a lower speed provided under USB 1.1. In this case, the |
| machine operates properly but printing or scanning speed may slow down due |
| to communication speed. |
| Check the following to ensure that your system environment supports |
| USB connection. |
| z The USB port on your computer supports |
| z The USB cable, and the USB hub if you are using one, support |
| USB connection. |
| Be sure to use a certified |
| be no longer than around 10 feet / 3 meters. |
| z The operating system of your computer supports |
| Obtain and install the latest update for your computer. |
| z The |
| Obtain the latest version of the |
| hardware and install it on your computer. |
Important
For details on
“This device can perform faster” Message Is Displayed
Cause | Action |
Your system environment is not fully | Your system environment is not compatible with |
compatible with | See “Printing or Scanning Speed Is Slow / |
| Work” on page 48. |
48Troubleshooting