
Cause | Action |
Printing beyond the recommended | If you are printing beyond the recommended printing area of your printing paper, |
printing area. | the lower edge of the paper may become stained with ink. |
| Resize your original document in your application software. |
| For details on recommended printing area, refer to “Printing Area” in the User’s |
| Guide |
Paper Feed Roller is dirty. | Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the |
| roller, so perform this procedure only when necessary. |
| For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)” |
| on page 41. |
Inside of the machine is dirty. | When performing duplex printing, if the specified page size does not match the |
| actual size of paper loaded in the Rear Tray, the inside will become stained with |
| ink, causing printed paper to become smudged. |
| Perform the Bottom Plate Cleaning to clean the inside of the machine. |
| For details on cleaning, see “Cleaning the Inside of the Machine (Bottom Plate |
| Cleaning)” on page 41. |
| Note |
| To prevent the inside of the machine from getting stained, set the page size |
| correctly. |
Printing graphics with the intensity | Especially if you are using plain paper to print images with high intensity, the |
setting set too high. | paper may absorb too much ink and become wavy, causing paper abrasion. |
| When printing from your computer, refer to “Print Results Not Satisfactory” in the |
| User’s Guide |
Colors Are Uneven or Streaked
Cause | Action |
|
Print Head nozzles are clogged. | See “When Printing Becomes Faint or Colors Are Incorrect” on page 26 and |
|
| perform any necessary maintenance operations. |
|
Print Head is misaligned. | See “Aligning the Print Head” on page 31 to perform Print Head Alignment using |
|
| the Operation Panel. |
|
Print Results Not Satisfactory When Copying |
| |
|
|
|
Cause | Action |
The original document is not loaded | Check that the original is loaded correctly on the Platen Glass. |
correctly. | See “Loading Original Documents” on page 11. |
The original document is not loaded | When loading the original on the Platen Glass, the side to be copied should be |
with the side to be copied faced down. | faced down. |
The original document is a printout | Print quality may be reduced if you copy a printout. |
from this machine. | Instead of copying a printout, print the original directly from your computer. |
The Platen Glass or the inner side of | Clean the Platen Glass and the inner side of the Document Cover. |
the Document Cover is dirty. | See “Cleaning the Platen Glass and Document Cover” on page 40. |
If these do not resolve the problem, also see “Print Results Not Satisfactory” on page 49.
52Troubleshooting