Cause

Action

Printing beyond the recommended

If you are printing beyond the recommended printing area of your printing paper,

printing area.

the lower edge of the paper may become stained with ink.

 

Resize your original document in your application software.

 

For details on recommended printing area, refer to “Printing Area” in the User’s

 

Guide on-screen manual.

Paper Feed Roller is dirty.

Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the

 

roller, so perform this procedure only when necessary.

 

For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)”

 

on page 41.

Inside of the machine is dirty.

When performing duplex printing, if the specified page size does not match the

 

actual size of paper loaded in the Rear Tray, the inside will become stained with

 

ink, causing printed paper to become smudged.

 

Perform the Bottom Plate Cleaning to clean the inside of the machine.

 

For details on cleaning, see “Cleaning the Inside of the Machine (Bottom Plate

 

Cleaning)” on page 41.

 

Note

 

To prevent the inside of the machine from getting stained, set the page size

 

correctly.

Printing graphics with the intensity

Especially if you are using plain paper to print images with high intensity, the

setting set too high.

paper may absorb too much ink and become wavy, causing paper abrasion.

 

When printing from your computer, refer to “Print Results Not Satisfactory” in the

 

User’s Guide on-screen manual.

„Colors Are Uneven or Streaked

Cause

Action

 

Print Head nozzles are clogged.

See “When Printing Becomes Faint or Colors Are Incorrect” on page 26 and

 

 

perform any necessary maintenance operations.

 

Print Head is misaligned.

See “Aligning the Print Head” on page 31 to perform Print Head Alignment using

 

 

the Operation Panel.

 

Print Results Not Satisfactory When Copying

 

 

 

 

Cause

Action

The original document is not loaded

Check that the original is loaded correctly on the Platen Glass.

correctly.

See “Loading Original Documents” on page 11.

The original document is not loaded

When loading the original on the Platen Glass, the side to be copied should be

with the side to be copied faced down.

faced down.

The original document is a printout

Print quality may be reduced if you copy a printout.

from this machine.

Instead of copying a printout, print the original directly from your computer.

The Platen Glass or the inner side of

Clean the Platen Glass and the inner side of the Document Cover.

the Document Cover is dirty.

See “Cleaning the Platen Glass and Document Cover” on page 40.

If these do not resolve the problem, also see “Print Results Not Satisfactory” on page 49.

52Troubleshooting