An Error Code Is Displayed on the LED

If an error code is displayed on the LED, take the corresponding action described below.

„Alarm Lamp Is Lit Orange

When a printer error occurs, the Alarm lamp is lit orange. The number displayed on the LED indicates the type of error that has occurred. Check the error code displayed on the LED and take the appropriate action to correct the error.

E and number (error code) are alternately displayed on the LED.

Error Code

Cause

Action

E, 2

The machine is out of

Reload the paper correctly and press the Black or Color button.

 

paper. / Paper does not

 

 

feed.

 

E, 3

Paper Output Tray is

If the Paper Output Tray is closed or not opened fully, open it fully. The

 

closed. / Paper jam.

machine resumes printing.

 

 

If opening the Paper Output Tray fully does not resolve the problem, the

 

 

paper may be jammed. Remove the jammed paper, reload paper properly

 

 

in the machine, and then press the Black or Color button. See “Paper

 

 

Jams” on page 55.

E, 4/

The FINE Cartridge

The FINE Cartridge may not be installed properly, or the Cartridge may not

E, 5

cannot be recognized.

be compatible with this machine. Open the Scanning Unit (Cover), and

 

 

then make sure that the FINE Cartridges are installed properly and that the

 

 

installed FINE cartridges are compatible with the machine.

 

 

If the error is not resolved, the Print Head may be damaged. Contact your

 

 

Canon Service representative.

E, 7

FINE Cartridge is not

Make sure that each FINE Cartridge is installed in the correct position.

 

installed in the correct

See “Replacing a FINE Cartridge” on page 33.

 

position.

 

E, 8

Ink absorber is almost

The machine has a built-in ink absorber to hold the ink used during Print

 

full.

Head Cleaning, for example.

 

 

This error code indicates that the ink absorber is nearly full.

 

 

Press the Black or Color button to cancel the error so you can continue

 

 

printing.

 

 

However, because printing is disabled once the ink absorber becomes

 

 

completely full and until the ink absorber is replaced, you are

 

 

recommended to contact your Canon service representative as early as

 

 

possible. (You will need to replace a particular part of the machine.)

44Troubleshooting