An Error Code Is Displayed on the LED
If an error code is displayed on the LED, take the corresponding action described below.
Alarm Lamp Is Lit Orange
When a printer error occurs, the Alarm lamp is lit orange. The number displayed on the LED indicates the type of error that has occurred. Check the error code displayed on the LED and take the appropriate action to correct the error.
E and number (error code) are alternately displayed on the LED.
Error Code | Cause | Action |
E, 2 | The machine is out of | Reload the paper correctly and press the Black or Color button. |
| paper. / Paper does not |
|
| feed. |
|
E, 3 | Paper Output Tray is | If the Paper Output Tray is closed or not opened fully, open it fully. The |
| closed. / Paper jam. | machine resumes printing. |
|
| If opening the Paper Output Tray fully does not resolve the problem, the |
|
| paper may be jammed. Remove the jammed paper, reload paper properly |
|
| in the machine, and then press the Black or Color button. See “Paper |
|
| Jams” on page 55. |
E, 4/ | The FINE Cartridge | The FINE Cartridge may not be installed properly, or the Cartridge may not |
E, 5 | cannot be recognized. | be compatible with this machine. Open the Scanning Unit (Cover), and |
|
| then make sure that the FINE Cartridges are installed properly and that the |
|
| installed FINE cartridges are compatible with the machine. |
|
| If the error is not resolved, the Print Head may be damaged. Contact your |
|
| Canon Service representative. |
E, 7 | FINE Cartridge is not | Make sure that each FINE Cartridge is installed in the correct position. |
| installed in the correct | See “Replacing a FINE Cartridge” on page 33. |
| position. |
|
E, 8 | Ink absorber is almost | The machine has a |
| full. | Head Cleaning, for example. |
|
| This error code indicates that the ink absorber is nearly full. |
|
| Press the Black or Color button to cancel the error so you can continue |
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| printing. |
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| However, because printing is disabled once the ink absorber becomes |
|
| completely full and until the ink absorber is replaced, you are |
|
| recommended to contact your Canon service representative as early as |
|
| possible. (You will need to replace a particular part of the machine.) |
44Troubleshooting