Message | Action | |
“Print head is not installed. Install the | Follow the directions given in the Easy Setup Instructions to install the Print | |
print head.” | Head. | |
“The type of print head is incorrect. | If the Print Head is already installed, remove the Print Head once and then | |
Install the correct print head.” | reinstall it. | |
| If the error is not resolved, the Print Head may be damaged. Contact your | |
| Canon service representative. | |
“Some ink tanks are not installed in | Possible causes are as follows: | |
place.” | z Some ink tanks are not installed in the correct position. | |
U072 | z More than one ink tanks of the same color are installed. | |
“More than one ink tank of the following | Confirm that the ink tanks are installed in the appropriate positions. | |
color is installed.” | See “Replacing an Ink Tank” on page 34. | |
U071 | ||
| ||
“The ink absorber is almost full. Press | The machine has a | |
[OK] to continue printing. Contact the | Cleaning, for example. | |
service center.” | This error message indicates that the ink absorber is nearly full. | |
| Press the OK button to cancel the error so you can continue printing. | |
| However, because printing is disabled once the ink absorber becomes | |
| completely full and until the ink absorber is replaced, you are recommended to | |
| contact a Canon service representative as early as possible. (You will need to | |
| replace a particular part of the machine.) | |
“Incompatible device detected. | Disconnect the cable connecting the machine and the device, and then | |
Remove the device.” | reconnect it. | |
| Depending on the model or brand of your device, you may have to select a | |
| ||
| machine. You may also have to turn on the camera or select Play mode | |
| manually after connecting the device to the machine. Perform necessary | |
| operations according your device’s instruction manual. | |
| If the error is still not resolved, there is a possibility that you are using a digital | |
| camera or digital video camcorder that is not supported by this machine. Use a | |
| digital camera or digital video camcorder compatible with this machine. | |
“The remaining level of the ink cannot | The remaining ink level cannot be correctly detected. | |
be correctly detected.” | Replace the ink tank and close the Scanning Unit (Printer Cover). | |
U130 | Printing with an ink tank that was once empty may damage the machine. | |
| If you want to continue printing in this condition, you need to release the function | |
| for detecting the remaining ink level. Press and hold the Stop/Reset button for | |
| at least 5 seconds, and then release it. | |
| * With this operation, releasing the function for detecting the remaining ink | |
| level is memorized. Please be advised that Canon shall not be liable for any | |
| machine malfunction or damage caused by refilled ink tanks. | |
| See “Replacing an Ink Tank” on page 34. | |
“The following ink tank cannot be | z The ink tank is not compatible with this machine. (The lamp on the ink tank is | |
recognized.” | off.) | |
U140 | Install an appropriate ink tank. | |
U150 | See “Replacing an Ink Tank” on page 34. | |
| z An Ink tank error has occurred. (The lamp on the ink tank is off.) | |
| Replace the ink tank. | |
| See “Replacing an Ink Tank” on page 34. | |
“**** | Turn off the machine, and unplug the power cord of the machine from the power | |
Error code” | supply. After a while, plug the power cord of the machine back in, and then turn | |
| on the machine. If the same error occurs, contact a Canon service | |
| representative. | |
“Scanner is not operating correctly.” | Turn off the machine, and unplug the power cord of the machine from the power | |
| supply. After a while, plug the power cord of the machine back in, and then turn | |
| on the machine. If the same error occurs, contact a Canon service | |
| representative. | |
“Failed to scan head alignment sheet. | Check that all necessary circles are filled in the Print Head Alignment Sheet, | |
Check the orientation, position and | and that it is placed in the proper position and orientation on the Platen Glass. | |
marking. <See manual>” | You can also perform print head alignment manually. See “Manual Print Head | |
| Alignment” on page 49. |
58Troubleshooting