Cause | Action |
Printing on inappropriate type of paper. z Check to see if the paper you are printing on is not too thick or curled.
| See “Media Types You Cannot Use” on page 7. | |
| z When performing Borderless Printing, print quality may be reduced at the top | |
| and bottom edges of the paper. Make sure that the paper you are using is | |
| suitable for Borderless Printing. |
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| For details, refer to the Printer Driver Guide | |
Paper is curled. | If you are using paper with either any of the corners or the whole printing | |
| surface curled, the paper may become dirty, not feed properly, or both. Use such | |
| paper after correcting paper curl as follows. |
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| (1)With the printing side (A) facing up, cover the paper with a fresh sheet of | |
| plain paper to avoid staining or scratching the surface. | |
| (2)Roll up the paper in a direction opposite to paper curl as seen below. | |
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| (3)Check to see that the paper curl is corrected to within approximately 0.08 to | ||||
| 0.2 inches / 2 to 5 mm (B) in height. | ||||
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| We recommend printing | ||||
Inappropriate Paper Thickness Lever | Adjust the position of the Paper Thickness Lever according to the type of paper | ||||
setting. | you are printing on. See “Loading Printing Paper” on page 6. | ||||
| Depending on the printing content, the printing surface may become scratched | ||||
| even for the types of paper to set the lever to the left. In this case, set the Paper | ||||
| Thickness Lever to the right. | ||||
| * Reset the Paper Thickness Lever to the left when you finish printing. If the | ||||
| lever is not set back to the left, the inside of the machine is more likely to get | ||||
| dirty due to the wider clearance between the print head and the loaded paper. It | ||||
| may also reduce print quality. | ||||
Media Type setting in the Operation | Check that the Media Type set in the Operation Panel (when performing | ||||
Panel does not match the actual type of | wireless printing, the Media Type setting in Wireless print settings) matches | ||||
paper. | the type of the loaded printing paper. | ||||
| See “Changing the Print Settings” on page 17. | ||||
Printing graphics with Intensity setting | Especially if you are using plain paper to print images with high intensity, the | ||||
set too high. | paper may absorb too much ink and become wavy, causing paper abrasion. In | ||||
| this case, reduce the Intensity setting in the Operation Panel and try printing | ||||
| again. | ||||
Printing beyond the recommended | If you are printing beyond the recommended printing area of your printing paper, | ||||
printing area. | the lower edge of the paper may become stained with ink. | ||||
| Resize your original document in your application software. | ||||
| For details on recommended printing area, refer to “Printing Area” in the User’s | ||||
| Guide |
Troubleshooting 65