Cause

Action

Printing on inappropriate type of paper. z Check to see if the paper you are printing on is not too thick or curled.

 

See “Media Types You Cannot Use” on page 7.

 

z When performing Borderless Printing, print quality may be reduced at the top

 

and bottom edges of the paper. Make sure that the paper you are using is

 

suitable for Borderless Printing.

 

 

For details, refer to the Printer Driver Guide on-screen manual.

Paper is curled.

If you are using paper with either any of the corners or the whole printing

 

surface curled, the paper may become dirty, not feed properly, or both. Use such

 

paper after correcting paper curl as follows.

 

 

(1)With the printing side (A) facing up, cover the paper with a fresh sheet of

 

plain paper to avoid staining or scratching the surface.

 

(2)Roll up the paper in a direction opposite to paper curl as seen below.

 

(1)

(2)

 

 

 

 

(A)

 

 

 

 

 

 

(3)Check to see that the paper curl is corrected to within approximately 0.08 to

 

0.2 inches / 2 to 5 mm (B) in height.

 

 

 

 

 

(A)

 

 

 

 

 

 

 

 

 

 

(B)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We recommend printing curl-corrected paper one sheet at a time.

Inappropriate Paper Thickness Lever

Adjust the position of the Paper Thickness Lever according to the type of paper

setting.

you are printing on. See “Loading Printing Paper” on page 6.

 

Depending on the printing content, the printing surface may become scratched

 

even for the types of paper to set the lever to the left. In this case, set the Paper

 

Thickness Lever to the right.

 

* Reset the Paper Thickness Lever to the left when you finish printing. If the

 

lever is not set back to the left, the inside of the machine is more likely to get

 

dirty due to the wider clearance between the print head and the loaded paper. It

 

may also reduce print quality.

Media Type setting in the Operation

Check that the Media Type set in the Operation Panel (when performing

Panel does not match the actual type of

wireless printing, the Media Type setting in Wireless print settings) matches

paper.

the type of the loaded printing paper.

 

See “Changing the Print Settings” on page 17.

Printing graphics with Intensity setting

Especially if you are using plain paper to print images with high intensity, the

set too high.

paper may absorb too much ink and become wavy, causing paper abrasion. In

 

this case, reduce the Intensity setting in the Operation Panel and try printing

 

again.

Printing beyond the recommended

If you are printing beyond the recommended printing area of your printing paper,

printing area.

the lower edge of the paper may become stained with ink.

 

Resize your original document in your application software.

 

For details on recommended printing area, refer to “Printing Area” in the User’s

 

Guide on-screen manual.

Troubleshooting 65