Error No.: 2001 Is Displayed
Cause | Action |
No response from connected digital | Disconnect the cable connecting the machine and the device, and then |
camera or video camcorder. / | reconnect it. |
Connected digital camera or video | Depending on the model or brand of your device, you may have to select a |
camcorder connected is not compatible | |
with this machine. | machine. You may also have to turn on the camera or select Play mode |
| manually after connecting the device to the machine. |
| Perform necessary operations according your device’s instruction manual |
| before reconnecting it to the machine. |
| If the error is still unresolved, there is a possibility that you are using a digital |
| camera or digital video camcorder that is not supported by this machine. Use a |
| digital camera or digital video camcorder compatible with this machine. |
Cannot Print Properly from a Digital Camera
The following are the possible errors that may occur when printing directly from a digital still camera or digital video camcorder*, and the actions to resolve them.
*Hereafter, the digital still cameras and digital video camcorders are collectively referred to as “digital camera” or “camera”.
Note
zPictBridge compatible digital cameras can be connected to your machine for direct printing.
zThis section describes errors that are indicated on
zA communication time out occurs if printing takes a long time or if it takes too much time to send data. This may cancel printing. In such cases, disconnect the cable between the machine and the camera, and then reconnect it. Turn the camera on if it does not turn on automatically. If the problem is still not resolved, select a different photo and check if it can be printed.
zYour PictBridge compatible device may need to be switched to printing mode before it is connected to the machine, depending on the model of the camera. Also, it may need to be turned on manually or switched to playback mode after connected to the machine. Refer to your camera’s instruction manual and take perform necessary operation before connection.
zThe print head nozzles may be clogged if printing becomes faint or colors are incorrect. See “When Printing Becomes Faint or Colors Are Incorrect” on page 40.
zIf the paper is curled or its surface is scratched during printing, make sure that you are using the correct type of paper. If the problem is not resolved by using the correct type of paper, adjust the position of the Paper Thickness Lever. See “Inappropriate Paper Thickness Lever setting.” on page 65.
zFor the errors indicated on the camera and their solution, also refer to your camera’s instruction manual. For details on other troubles with a digital camera, contact the manufacturer of the camera.
Error Message On Camera | Action |
“Printer in use” | The machine is busy, perhaps processing a print job from the computer. |
| Wait until printing is complete. If the machine is warming up, wait until the warm- |
| up is complete. When it is ready, the machine starts printing your print job |
| automatically. |
“No paper” | Load paper in the Auto Sheet Feeder and select Continue*1 in the display on |
| your camera. |
74Troubleshooting