Cause | Action |
The Setup
Click Start, select My Computer, and confirm that the | is |
visible. |
|
In
Confirm that the
If the
Cannot Connect to Computer Properly
Printing Speed Is Slow / USB 2.0
Cause | Action |
Your system environment is not fully | If your system environment is not fully compatible with USB 2.0 |
compatible with USB 2.0 | machine will operate at a lower speed provided under USB 1.1. In this case, the |
| machine operates properly but printing speed may slow down due to |
| communication speed. |
| Check the following to ensure that your system environment supports USB 2.0 |
| |
| z The USB port on your computer supports USB 2.0 |
| z The USB cable, and the USB hub if you are using one, support USB 2.0 Hi- |
| Speed connection. |
| Be sure to use a certified USB 2.0 |
| to be no longer than around 10 feet (3 meters). |
| z The operating system of your computer supports USB 2.0 |
| connection. |
| Obtain and install the latest update for your computer. |
| z The USB 2.0 |
| Obtain the latest version of the USB 2.0 |
| hardware and install it on your computer. |
Important
For details on USB 2.0
Cause | Action |
The machine is connected to a | Your system environment is not compatible with USB 2.0. |
computer that does not support USB | See “Printing Speed Is Slow / USB 2.0 |
2.0 | page 61. |
Troubleshooting 61