Troubleshooting
If you have any trouble using the AV receiver, look for a solution in this section. If you can’t resolve the issue yourself, contact your Onkyo dealer.
If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer.
To reset the AV receiver to its factory defaults, turn it on and, while holding down CBL/SAT, press
8ON/STANDBY. “Clear” will appear on the AV receiver’s display and the AV receiver will enter standby mode.
Note that resetting the AV receiver will delete your radio presets and custom settings.
Remote indicator
RECEIVER
HOME
To reset the remote controller to its factory defaults, while holding down RECEIVER, press and hold down HOME until the remote indicator lights (about 3 seconds). Within 30 seconds, press RECEIVER again.
The
Power
■ Can’t turn on the AV receiver
Make sure that the power cord is properly plugged | — |
into the wall outlet. |
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Unplug the power cord from the wall outlet, wait five — seconds or more, then plug it in again.
■The AV receiver turns off unexpectedly
The AV receiver will automatically enter standby | 51 |
mode when Auto Standby has been set and launches. |
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■The AV receiver turns off and after restoring the power, it turns off again
The protection circuit has been activated. Remove the 13 power cord from the wall outlet immediately. Make sure that all speaker cables and input sources are properly connected, and leave the AV receiver with
its power cord disconnected for 1 hour. After that, reconnect the power cord and turn the power on. If the AV receiver turns off again, unplug the power cord and contact your Onkyo dealer.
Caution: If “CHECK SP WIRE” appears on the AV receiver’s display, the speaker cables may be shorting.
WARNING
If smoke, smell or abnormal noise is produced by the AV receiver, unplug the power cord from the wall outlet immediately and contact your Onkyo dealer.
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Appendix
Audio
■ There’s no sound, or it’s very quiet
Make sure that the digital input source is selected | 46 |
properly. |
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Make sure that all audio connecting plugs are pushed | 14 |
in all the way. |
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Make sure that the inputs and outputs of all | |
components are connected properly. |
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Make sure that the polarity of the speaker cables is | 13 |
correct, and that the bare wires are in contact with the |
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metal part of each speaker terminal. |
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Make sure that the input source is properly selected. | 20 |
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Make sure that the speaker cables are not shorting. | 13 |
Check the volume. The AV receiver is designed for | — |
home theater enjoyment. It has a wide volume range, |
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allowing precise adjustment. |
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If the MUTING indicator is flashing on the AV | 40 |
receiver’s display, press the remote controller’s |
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MUTING button to unmute the AV receiver. |
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While a pair of headphones is connected to the | 40 |
PHONES jack, no sound is output from the speakers. |
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If there’s no sound from a DVD player connected to | — |
an HDMI IN, check the DVD player’s output |
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settings, and be sure to select a supported audio |
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format. |
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Check the digital audio output setting on the | — |
connected device. On some game consoles, such as |
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those that support DVD, the default setting is off. |
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With some | — |
audio output format from a menu. |
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If your turntable uses an MC cartridge, you must | — |
connect an MC head amp, or an MC transformer. |
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Make sure that none of the connecting cables are | — |
bent, twisted, or damaged. |
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Not all listening modes use all speakers. | 33 |
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Specify the speaker distances and adjust the | 47 |
individual speaker levels. |
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If the input signal format is set to “PCM” or “DTS”. | 51 |
Set it to “Off”. |
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