Error Message On | Action |
PictBridge Compliant |
|
Device |
|
“Printer in use” | If the machine is printing from the computer or warming up, wait until the job |
| ends. When it is ready, the machine starts printing automatically. |
“No paper” | Load paper in the paper source, or press the Paper Feed Switch to select the |
| paper source where you have loaded paper (Rear Tray or Cassette), and select |
| Continue* in the display on your PictBridge compliant device. |
| * To resume printing, you can also press the OK button on the machine instead |
| of selecting Continue. |
“Paper Error” / “Media type error” | z The page size that cannot be fed from the Cassette is selected. Load paper |
| in the Rear Tray, press the Paper Feed Switch to select the Rear Tray as the |
| paper source, and try printing again. |
| For details, see “Changing the Paper Source” on page 14. |
| z If the Paper Output Tray is closed, open it. The machine resumes printing. If |
| the Inner Cover is open, close it and select Stop in the display on your |
| PictBridge compliant device to stop printing. |
“Paper jam” | Select Stop in the display on your PictBridge compliant device to stop printing. |
| Remove the jammed paper, load new paper, press the OK button on the |
| machine and try printing again. |
“Printer cover open” | Close the Scanning Unit (Printer Cover) on the machine. |
“No Print Head” | The Print Head is not installed or is defective. |
| For details on how to resolve the error, see “Print head is not installed. Install the |
| print head. U051” in “An Error Message Is Displayed on the LCD” on page 70. |
“Waste tank full” / “Ink absorber full” | The ink absorber is nearly full. |
| For details on how to resolve the error, see “The ink absorber is almost full. |
| Press OK to continue printing. Contact the service center.” in “An Error Message |
| Is Displayed on the LCD” on page 71. |
“No ink” / “Ink cassette error” | The ink tank is not installed properly or empty. |
| See the error message displayed on the LCD and take the appropriate action to |
| resolve the error. See “An Error Message Is Displayed on the LCD” on page 70. |
“Ink Error” | An ink tank that was once empty is installed. |
| For details on how to resolve the error, see “The remaining level of the following |
| ink cannot be correctly detected. Replace the ink tank. U130” in “An Error |
| Message Is Displayed on the LCD” on page 71. |
“Hardware Error” | An ink tank error has occurred. Replace the ink tank. See “Replacing an Ink |
| Tank” on page 46. |
“Printer error” | An error requiring servicing may have occurred. (Machine’s Power lamp flashes |
| green and Alarm lamp flashes orange alternately.) |
| Disconnect the USB cable between the machine and the PictBridge compliant |
| device, turn off the machine, and unplug the power cord of the machine from the |
| power supply. After a while, plug the power cord of the machine back in, turn on |
| the machine, and then reconnect the PictBridge compliant device to the |
| machine. |
| If the same error occurs, contact your Canon service representative. |
Troubleshooting 89