Troubleshooting

This section describes troubleshooting tips for problems you may encounter when using the machine.

Note

This section mainly describes the methods of machine operation for troubleshooting. To handle problems using your computer, refer to “Troubleshooting” in the User’s Guide on-screen manual. For details on how to view the on-screen manuals, see “Reading the On-screen Manuals” on page 93.

z“An Error Message Is Displayed on the LCD” on page 70

z“LCD Cannot Be Seen At All” on page 72

z“An Unintended Language Is Displayed on the LCD” on page 72

z“Cannot Install the MP Drivers” on page 73

z“Cannot Connect to Computer Properly” on page 74

z“Print Results Not Satisfactory” on page 75

z“The Print Result Not Satisfactory When Copying” on page 78

z“Printing Does Not Start” on page 79

z“Machine Moves But Ink Is Not Ejected” on page 80

z“Paper Does Not Feed Properly” on page 81

z“Paper Does Not Feed from the Paper Source Specified in the Printer Driver” on page 81

z“Paper Jams” on page 82

z“Error Message Appears on the Computer Screen” on page 86

z“Error Message Appears on a PictBridge Compliant Device” on page 88

z“Cannot Print Properly through Infrared Communication” on page 90

z“Cannot Print Properly from a Photo Index Sheet” on page 90

z“Cannot Remove a Memory Card” on page 90

z“Scanning Problems” on page 91

68Troubleshooting