An Error Message Is Displayed on the LCD

If an error message is displayed on the LCD, take the corresponding action described below.

Message

Action

“There are no photos in memory card.”

z There are no image data saved on the memory card that can be read by this

 

machine.

 

z The machine may not recognize the file if the file name or the folder path

 

contains certain characters. Use only alphanumeric characters.

 

z Photo data edited or processed on a computer must be printed from the

 

computer.

“The following ink may have run out.

If the lamp on the ink tank is flashing, ink may have run out.

Replacing the ink tank is

Replacing the ink tank is recommended.

recommended.”

If printing is in progress and you want to continue printing, press the OK button

U041

with the ink tank installed. Then printing can continue. Replacing the ink tank is

 

recommended after the printing. The machine may be damaged if printing is

 

continued under the ink out condition.

 

See “Replacing an Ink Tank” on page 46.

 

Note

 

If multiple ink lamps are flashing red, see “Getting the Ink Status Information” on

 

page 46 and check the status of each ink tank.

“The following ink has run out. Replace

Ink has run out. (The lamp on the ink tank flashes.)

the ink tank.”

Replace the ink tank and close the Scanning Unit (Printer Cover).

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Printing under the current condition may damage the machine.

 

If you want to continue printing in this condition, you need to release the function

 

for detecting the remaining ink level. Press and hold the Stop/Reset button for

 

at least 5 seconds, and then release it.

 

With this operation, releasing the function for detecting the remaining ink level is

 

memorized. Please be advised that Canon shall not be liable for any

 

malfunction or trouble which may be caused by continuation of printing under

 

the ink out condition.

 

See “Replacing an Ink Tank” on page 46.

 

Note

 

If the function for detecting the remaining ink level is disabled, the ink tank in

 

gray is displayed in the remaining ink volume screen on the LCD.

 

See “Getting the Ink Status Information” on page 46.

“Print head is not installed. Install the

Follow the directions given in your setup sheet to install the Print Head.

print head.”

If the Print Head is already installed, remove the Print Head once and then

U051

reinstall it.

“The type of print head is incorrect.

If the error is not resolved, the Print Head may be damaged. Contact your

Install the correct print head.”

Canon service representative.

U052

 

“Inner cover is open. Close the inner

If the Inner Cover is open when starting printing, close it and then press the OK

cover and press OK.”

button on the machine.

 

Do not open or close the Inner Cover while printing, as this can damage the

 

machine.

“Some ink tanks are not installed in

Possible causes are as follows:

place.”

z Some ink tanks are not installed in the correct position. (The lamp on the ink

U072

tank flashes.)

“More than one ink tank of the following

z More than one ink tanks of the same color are installed. (The lamp on the ink

color is installed.”

tank flashes.)

U071

Confirm that the ink tanks are installed in the appropriate positions.

 

See “Replacing an Ink Tank” on page 46.

70Troubleshooting