„Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned

Cause

Action

 

 

Ink tank is empty.

See “An Error Message Is Displayed on the LCD” on page 70 to identify the ink

 

error, and then take the appropriate action depending on the error condition.

The protective film is remaining.

Make sure all of the protective film is peeled off and the air hole is exposed, as

 

illustrated in (A). If the orange tape is left as in (B), pull the orange tape and

 

remove it.

 

 

 

(A)

(B)

 

 

 

 

 

 

 

 

 

(A) Correct

 

L-shaped air hole is exposed.

 

(B) Incorrect

 

The tape is not peeled off.

Print Head nozzles are clogged.

See “When Printing Becomes Faint or Colors Are Incorrect” on page 52 and

 

perform any necessary maintenance operation.

The media is loaded with the wrong

Many types of paper are made to be printed on only a particular side of the

side facing upwards.

paper.

 

Printing on the wrong side may cause unclear prints or prints with reduced

 

quality.

 

Refer to the instruction manual supplied with the paper for detailed information

 

on the printable side.

Print Head is misaligned.

If you did not align the Print Head after installation, straight lines may be printed

 

misaligned. Make sure to align the Print Head after you install it.

 

See “Automatic Print Head Alignment” on page 58 and perform Automatic Print

 

Head Alignment. If this does not solve the problem, see “Manual Print Head

 

Alignment” on page 59 and perform Manual Print Head Alignment.

„White Streaks

Cause

Action

Print Head nozzles are clogged.

See “When Printing Becomes Faint or Colors Are Incorrect” on page 52 and perform any necessary maintenance operation.

„Printed Paper Curls or Has Ink Blots

Cause

Action

Paper is too thin.

When printing data with high color saturation such as photographs or images in

 

deep color, we recommend using Photo Paper Pro or other Canon specialty

 

paper. See “Media Types You Cannot Use” on page 10.

„Printed Surface Is Scratched/Paper Is Smudged

Cause

Action

Paper Feed Roller is dirty.

Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when necessary.

For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)” on page 64.

76Troubleshooting