Cannot Print Properly through Infrared

Communication

The following are possible troubles that may occur when printing through infrared communication.

Cause

Action

Machine placement is inadequate.

When printing through infrared communication, confirm that the infrared ports

 

on the machine and the mobile phone are placed face to face with each other at

 

a proper angle and distance, and that there is nothing blocking them. Then, retry

 

printing.

 

Operational distance and angle vary depending on the specifications of your

 

mobile phone and your operating environment, but generally place the machine

 

within around 8 inches / 20 cm from the mobile phone in a position that enables

 

proper communication.

During infrared communication,

During receiving data, be careful not to interrupt infrared communication with

infrared rays were interrupted.

the machine. If it is interrupted, send the data from the mobile phone again.

The conditions to print properly through

The infrared communication function of the machine is only compatible with

the infrared communication are not

mobile phones with IrDA compliant infrared communication ports. Printing

met.

through infrared communication cannot be performed by any other types of

 

mobile phones.

 

For details, refer to “Printing Photographs from a Wireless Communication

 

Device” in the User’s Guide on-screen manual.

Cannot Print Properly via Bluetooth Communication

To troubleshoot printing through Bluetooth communication, refer to the Bluetooth Guide on-screen manual.

Cannot Print Properly from a Photo Index Sheet

Cause

Action

“Failed to scan Photo Index Sheet.” is displayed.

zMake sure the Photo Index Sheet is set in the correct position and orientation on the Platen Glass.

zMake sure the Platen Glass and the Photo Index Sheet are not dirty.

zMake sure all required circles on the Photo Index Sheet are filled in. If the filled circles on the sheet are not marked dark enough, the machine may not scan the settings.

See “Printing by Using the Photo Index Sheet” on page 33.

Cannot Remove a Memory Card

Cause

Action

miniSD Card, microSD Card, xD- Picture Card, Memory Stick Duo, Memory Stick PRO Duo, or RS-MMC is attempted to insert into the machine without attaching to the special adapter.

Contact your Canon service representative.

Important

Never attempt to remove a memory card using a thin stick or a tweezers. Doing so may damage the machine.

90Troubleshooting