Canon MP610 Series manual 82

Cause		Action
Printing on thick paper.	Selecting the Prevent paper abrasion setting will widen the clearance between
	the Print Head and the loaded paper. If you notice abrasion even with the media
	type set correctly to match the loaded paper, set the machine to prevent paper
	abrasion by using the Operation Panel on the machine or the printer driver.*
	*	Deactivate the Prevent paper abrasion setting once printing is complete. If
		not, this setting remains enabled for all subsequent print jobs.
	z Setting with the Operation Panel on the machine
		From the HOME screen, select Settings, Device settings, and Print
		settings in this order, and then set Prevent paper abrasion to ON. For
		details, refer to “Changing the Machine Settings” in the User’s Guide on-
		screen manual
	z Setting with the printer driver
		Refer to “Print Results Not Satisfactory” in the User’s Guide on-screen
		manual.
Printing graphics with the Intensity	Especially if you are using plain paper to print images with high intensity, the
setting in the printer driver set too high.	paper may absorb too much ink and become wavy, causing paper abrasion.
	When copying, refer to “Changing Intensity Setting” in the User’s Guide on-
	screen manual and reduce the Intensity setting. Then try printing again.
	When printing from your computer, refer to “Print Results Not Satisfactory” in the
	User’s Guide on-screen manual.
Printing beyond the recommended	If you are printing beyond the recommended printing area of your printing paper,
printing area.	the lower edge of the paper may become stained with ink.
	For details on recommended printing area, refer to “Printing Area” in the User’s
	Guide on-screen manual.

„Colors Are Uneven or Streaked

Cause	Action
Print Head nozzles are clogged.	See “When Printing Becomes Faint or Colors Are Incorrect” on page 52 and
	perform any necessary maintenance operations.
Print Head is misaligned.	See “Automatic Print Head Alignment” on page 58 and perform Automatic Print
	Head Alignment. If this does not solve the problem, see “Manual Print Head
	Alignment” on page 59 and perform Manual Print Head Alignment.
The Print Result Not Satisfactory When Copying

Cause	Action
The original document is not loaded	Check that the original is loaded correctly on the Platen Glass.
correctly.	See “Loading Original Documents” on page 6.
The original document is not loaded	When loading the original on the Platen Glass, the side to be copied should be
with the side to be copied faced down.	faced down.
The original document is a printout	Print quality may be reduced if you copy a printout.
from this machine.	Instead of copying a printout, print the original directly either from the digital
	camera, memory card, or your computer.
The Platen Glass or the inner side of	Clean the Platen Glass and the inner side of the Document Cover.
the Document Cover is dirty.	See “Cleaning the Exterior of the Machine” on page 63.

If these do not resolve the problem, also see “Print Results Not Satisfactory” on page 75.

78Troubleshooting