An Error Message Is Displayed on the LCD

If an error message is displayed on the LCD, take the corresponding action described below.

MessageAction

CHECK INK

The FINE Cartridge may not be installed properly, or the Cartridge may not be

U051/U052/U053/U059

compatible with this machine. Open the Scanning Unit (Printer Cover) and

 

install the appropriate FINE Cartridge.

 

If the error is not resolved, the FINE Cartridge may be damaged. Contact your

 

Canon service representative.

CHECK INK

Make sure that each FINE Cartridge is installed in the correct position.

U075/U076

See “Replacing a FINE Cartridge” on page 64.

CHECK INK

The FINE Cartridge may not be compatible with this machine. Install the

U140

appropriate FINE Cartridge. See “Replacing a FINE Cartridge” on page 64.

CHECK INK

The FINE Cartridge may not be installed properly.

U150

Open the Scanning Unit (Printer Cover) and install the FINE Cartridge properly.

 

If the error is not resolved, the FINE Cartridge may be damaged. Contact your

 

Canon service representative.

CHECK INK

Ink may have run out.

U162

The function for detecting the remaining ink level will be disabled since the ink

 

level cannot be correctly detected.

 

If you want to continue printing without this function, press the Stop/Reset

 

button for at least 5 seconds.

 

Canon recommends to use new genuine Canon cartridges in order to obtain

 

optimum qualities.

 

Please be advised that Canon shall not be liable for any malfunction or trouble

 

caused by continuation of printing under the ink out condition.

CHECK INK

Ink has run out.

U163

Replace the ink cartridge and close the Scanning Unit (Printer Cover).

 

If printing is in progress and you want to continue printing, press the Stop/Reset

 

button for at least 5 seconds with the ink cartridge installed. Then printing can

 

continue under the ink out condition.

 

The function for detecting the remaining ink level will be disabled.

 

Replace the empty ink cartridge immediately after the printing. The resulting

 

print quality is not satisfactory, if printing is continued under the ink out

 

condition.

REQ. SERVICE SOON

The machine has a built-in ink absorber to hold the ink used during Print Head

 

Cleaning, for example.

 

This error message indicates that the ink absorber is nearly full.

 

Press the OK button to cancel the error so you can continue printing.

 

However, because printing is disabled once the ink absorber becomes

 

completely full and until the ink absorber is replaced, you are recommended to

 

contact your Canon service representative as early as possible. (You will need

 

to replace a particular part of the machine.)

INCOMPATIBLE CAMERA

A communication time out occurs if an operation takes too long or if it takes too

 

much time to send data. This may cancel printing. In such cases, disconnect

 

and reconnect the USB cable.

 

When printing from a PictBridge compliant device, depending on the model or

 

brand of your device, you may have to select a PictBridge compliant print mode

 

on the device before connecting it to the machine. You may also have to turn on

 

your device or select Play mode manually after connecting the device to the

 

machine. Perform necessary operations before connecting your device referring

 

to its instruction manual.

 

If the error is still not resolved, check if you can print another photograph.

UNSUPPORTED USB HUB

If a PictBridge compliant device is connected via a USB hub, remove the hub

 

and connect it directly to the machine.

76Troubleshooting