„Cannot Send a Fax Clearly

Cause

Action

The document is not loaded correctly,

z Remove the document, then reload it on the Platen Glass. See “Loading

or the Platen Glass or the inner side of

Original Documents” on page 8.

the Document Cover is dirty.

z Clean the Platen Glass or the inner side of the Document Cover, and reload

 

 

the document. See “Cleaning the Platen Glass and Document Cover” on

 

page 71.

The image quality setting or the scan

On the LCD, set an image quality suitable and a scan contrast suitable for the

contrast setting is not suitable for the

document. See “Adjusting the Scan Contrast or the Image Quality (Fax

document.

Resolution)” on page 41.

The document is not loaded with the

When loading the document on the Platen Glass, the side to be scanned should

side to be scanned face down.

be face down.

You are scanning thick (max. 0.39

Press on the Document Cover with your hand when scanning.

inches / 10 mm) or curled documents.

 

„Repeated Errors Occur When You Send a Fax

Cause

Action

The telephone line condition or the

Reduce the transmission start speed. Refer to “TX START SPEED” in “FAX

connection is poor.

SETTINGS” of the User’s Guide on-screen manual.

 

If there is a poor line or connection, reducing the transmission start speed may

 

correct the error.

Telephone Problems

„ Cannot Dial

Cause

Action

The telephone line is not correctly

Check that the telephone line is connected correctly. Refer to your setup sheet.

connected.

 

The telephone line type is not set

Check the telephone line type setting and change it as necessary. See “Setting

correctly.

the Telephone Line Type” on page 30.

„Telephone Disconnects During a Call

Cause

Action

The power cord, the telephone line, or

Check that the power cord, the telephone line, and the telephone (or another

the telephone (or another external

external device such as an answering machine or a computer modem) are

device such as an answering machine

connected securely.

or a computer modem) is not

 

connected securely.

 

Troubleshooting 95