Casablanca Fan Company 65GxxD warranty Troubleshooting, Care Recommendations, Fan Finishes, Blades

TROUBLESHOOTING

Before requesting service: Please consult this troubleshooting guide before contacting your dealer for assistance.

FAN WILL NOT START Check main circuit fuses, circuit breakers, or wall switch position.

Check all wire connections, making sure the power is turned off during this inspection. Check that reverse switch is not set in center of throw.

FAN WOBBLES OR SHAKES	Be sure canopy pin is properly set into the slot on the ball.
EXCESSIVELY	Check the screws holding the blade holders to the flywheel (or direct drive motor). Tighten as necessary.
	Check that bladeholders have not been bent during installation.
FAN NOISY DURING	Check and tighten light fixture retaining screws, glass shade screws and/or the lightbulb(s) as necessary.
OPERATION	Tighten the blade to bladeholder screws.
	Tighten canopy screws and mounting plate assembly.
	Check and tighten blade holders to flywheel (or Direct Drive motor).
	Make sure all screws in the motor housing are snug, but not overly tight.
	Check that the wire nuts inside the canopy and switch housing are not touching the metal parts or have
	fallen off the wire splices. Tighten or adjust as necessary.
BREAK-IN PERIOD	Let fan run at high speed for two hours
DOES NOT RUN ON	If new, “break-in” may be required; run at higher speed for several days
LOW SPEED

FAN RUNS SLOWLY IN EITHER DIRECTION IF ROTATION IS STARTED BY HAND; WILL NOT REVERSE: Defective reverse switch, defective capacitor, or open motor winding, replace reverse switch assembly, PCB assembly, or motor unit.

FAN WILL NOT OPERATE AT PROPER SPEEDS OR WILL NOT OPERATE AT ANY SPEED: Defective three-speedpull-chain switch assembly, or defective capacitor, replace three-speedpull-chain switch assembly, or PCB assembly.

For questions or to locate the nearest Casablanca Authorized Service Center call toll free: 1-888-227-2178

or visit us on the Web at: www.casablancafanco.com

CARE RECOMMENDATIONS

Fan Finishes

•For cleaning, a soft brush or lint-free cloth should be used to prevent scratching the finish.

•A vacuum cleaner brush nozzle can remove heavier dust.

•Surface smudges or an accumulation of dirt and dust can be removed easily using a mild detergent and slightly dampened soft cloth. An antistatic agent may be used, but never use abrasive cleaning agents as these will damage the finish.

Blades

•Wood-finish blades should be cleaned with a furniture polishing cloth. Occasionally, a light coat of furniture polish may be applied for added protection and beauty.

•For painted, high-gloss or plastic blades (ABS), surface smudges or an accumulation of dirt and dust can be removed easily using a mild detergent and slightly dampened soft cloth. An antistatic agent may be used, but never use abrasive cleaning agents as these will damage the finish.

No Need for Lubrication

•Never lubricate this fan! The precision motor at the heart of your Casablanca fan features sealed bearings that are lubricated for life.

•Do not attempt to oil the motor.

Changing Lightbulbs

•Be sure to turn the power to OFF at the wall switch or circuit breaker before changing lightbulbs.

•Replace bulbs with the same type as you removed from the light fixture.

•The maximum wattage rating for this fan’s light kit is 100 watts.

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