Troubleshooting

Consult the troubleshooting tables below whenever you start to have problems with the printer. If the information here does not solve the problem, initialize printer memory (page 11). Note initialization will cause all data stored in printer memory to be lost. Always keep separate written copies of important information. If memory initialization does not solve the problem, contact your original retailer or nearest authorized CASIO service center.

SymptomPossible CauseRecommended Action
Nothing

 

The display contrastAdjust the display contrast
appears onsetting needssetting. (page 46)
the displayadjustment.

 

when I

 

 

 

.

The AC adaptor is notMake sure the AC adaptor is
press
connected properly.properly connected.

 

 

 

 

 

(pages 10, 48)

 

 

 

 

 

 

Battery power is low,Change to the AC adaptor that

 

 

or the wrong type ofcomes with the printer or

 

 

AC adaptor orreplace the current batteries

 

 

batteries are beingwith a fresh set of AA-size

 

 

used for power.alkaline batteries (supplied by

 

 

 

you). (page 47)

 

 

 

 

 

 

Batteries are notReload the batteries properly.

 

 

loaded properly.(page 47)

 

 

 

 

 

 

The print head isWait for a while and try again

 

 

overheating.later.

 

 

 

The printingOnly spaces are inputInput the text you want to
operation isfor the label.print.
finished

 

 

 

normally,

 

 

 

but nothing

 

 

is printed.

 

 

 

 

 

 

 

Symptom

Possible Cause

Recommended Action

Printing isThe print head or rollerClean the print head and
not clear.is dirty.roller. (page 49)

Printing is

 

 

There is slack in theTake up the slack in the ink
poor
ink ribbon.ribbon and correctly reload the
quality.

 

tape cartridge. (page 13)

Printing is

 

 

 

The tape cartridge isRe-load the tape cartridge
too light.
not loaded properly.properly. (page 13)

 

 

 

 

 

Battery power is low.Change to AC adaptor power

 

 

or load a fresh set of batteries

 

 

(supplied by you). (page 47)

 

 

 

 

Improper print densityAdjust the print density. (page

 

 

46)

 

 

 

Cannot

Battery power is low,

Change to the AC adaptor that

print.

or the wrong type of

comes with the printer or load

 

AC adaptor or

a fresh set of AA-size alkaline

 

batteries are being

batteries (supplied by you).

 

used for power.

(page 47)

 

 

 

 

The print head is

Wait for a while and try again

 

overheating.

later.

 

 

 

I can't inputThe FUNCTION keyPress ESC to cancel the
text.has been pressed.FUNCTION key operation.

 

 

 

E50