Manuals / Casio / Computer Equipment / Cash Register

Casio SE-C6000 In case of power failure, Troubleshooting, When the cash drawer does not open

Models: SE-C6000 SE-S6000

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In case of power failure

Troubleshooting

In case of power failure

If the power supply to the cash register is cut by a power failure or any other reason, simply wait for power to be restored. The details of any on-going transaction as well as all sales data in memory are protected by the memory backup batteries.

• Power failure during a registration

The subtotal for items registered up to the power failure is retained in memory. You will be able to continue with the registration when power is restored.

• Power failure during printing a read / reset report

The data already printed before the power failure is retained in memory. You will be able to issue a report when power is restored.

• Power failure during printing of a receipt and the journal

Printing will resume after power is restored. A line that was being printed when the power failure occurred is printed in full.

• Other

The power failure symbol is printed and any item that was being printed when the power failure occurred is reprinted in full.

Notes

The memory protection battery is constantly charging and discharging as you switch the cash register on and off during normal operations. This causes the capacity of the battery to decrease after approximately ﬁve years of use.

Important!

•Remember a weak battery has the potential of losing valuable transaction data.

•A label on the back of the cash register shows the normal service period of the battery installed in your cash register.

•Have the battery replaced by your dealer within the period noted on this label.

Troubleshooting

When the cash drawer does not open!

In case of power failure or the machine is in malfunction, the cash drawer does not open automatically. Even in these cases, you can open the cash drawer by pulling drawer release lever (see below).

Important!

The drawer will not open, if it is locked with a drawer lock key.

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Casio SE-C6000, SE-S6000 user manual In case of power failure, Troubleshooting, When the cash drawer does not open

Contents

THANK SE-S6000SE-C6000 YOUR6-2, Hon-machi 1-chome Shibuya-ku, Tokyo 151-8543, Japan Introduction & Contents Never operate the cash register while your hands are wetGUIDELINES LAID DOWN BY FCC RULES FOR USE OF THE UNIT IN THE U.S.A Introduction & ContentsIntroduction Not applicable to other areasAbout the icons Safety PrecautionsPower plug and AC outlet Icon examplesIntroduction & Contents Do not place the register in the following areasGetting Started Introduction & ContentsBasic Operations and Setups Introducing the RegisterAdvanced Operations Introduction & ContentsIntroduction & Contents Coupon transactionSpeciﬁcations TroubleshootingUser Maintenance and Options AppendixStep To install receipt paper1. Install receipt / journal paper CompleteStep StepStep Step2. Plug the cash register into a wall outlet 3. Insert the mode key marked “PGM” into the mode switch4. Turn the mode switch to the “PGM” position 5. Sign on clerk8. Tax table programming Mode Switch7. Set the time 8-1. Programming tax table for Asian, Oceania and other countriesProgramming special rounding Programming procedure8. Tax table programming continued 63s6 422s8. Tax table programming continued 8-3. Programming Australian GST for Australia onlyMode Switch Getting StartedProgramming procedure Mode Switch8-4. Programming U.S.tax tables Getting StartedD4 D3 0 D1 8-5. Programming Canadian tax tableGetting 17 E10. PLU unit price programming 12. Issuing daily reset report9. Department unit price programming 11. Discount rate programming14. Issuing reports 13. Advanced operations and Setups15. Troubleshooting 19 ERoll paper Introducing the RegisterGeneral guide Mode keyHow to set the menu sheet For SE-C6000 only Mode switchHow to set the Pop-up display Introducing the RegisterCustomer display DisplayDisplay panel Main display 3 STDisplays 7Total / Change indicatorsCASH IntroducingKeyboard SE-S6000 for Asian, Oceania and other countries B C D H I J K L M N OIntroducing the Register 25 E Introducing the RegisterKeyboard SE-S6000 for US and Canada C D E I J K L M N O PIntroducing the Register 27 E Introducing the RegisterKeyboard SE-C6000 for Asian, Oceania and other countries Introducing the RegisterUse this key to shift ﬂat PLU keys to 1st ~ 6th menu 29 E Introducing the RegisterKeyboard SE-C6000 for US and Canada Introducing the Register31 E Introducing the RegisterAllocatable functions Introducing the RegisterIntroducing the Register For US onlyHow to read the printouts Basic Operations and SetupsReceipt Sample BEFORE business hours… How to use your cash registerBasic Operations and Setups DURING BUSINESS HOURS…Clerk sign on Assigning a clerkClerk secret number key Clerk sign offPreparing coins for change Displaying the time and date08-3~ To display and clear the date / time1234 Preparing and using department / ﬂat-PLU keysRegistering department / ﬂat-PLU keys s 20-F10-F Operations and Setups1- s 20-F Programming department / ﬂat-PLU keysBasic Operations and Setups D2 D16 3s6 0366s6 Programming procedureBasic Operations and Setups PGM 6 3s6 1566s6 ~To program high amount limit for each department / ﬂat-PLU Programming procedureRegistering department / ﬂat-PLU keys by programming data Preset pricePreset tax status # $ s 20-FProgramming PLUs Preparing and using PLUsD 2 D 1s6 PLU No.+6 6 a 6 sTo program tax calculation status for each PLU PGM 6 3s6 0366s6 PLU No.+6 6 a 6 sBasic Operations and Setups To new not sequencial PLU Different program to the next PLU7+ s 20-F Registering PLUs+ s 3-F PLU single item sales 60-F 28+ s 15-F3280 Split sales of packaged itemProgramming discounts Preparing and using discountsand Setups PGM 6 1s6 6 p6 sProgramming for reductions Preparing and using reductionsTo program preset reduction amount Registering reductions4- s Reduction for subtotalBasic Operations and Setups 55-$ s 30-k 5-F h Registering charge and check payments15-$ CheckR 1+ s F Registering returned goods in the REG modeRegistering returned goods in the RF mode and SetupsReduction of amounts paid on refund Registering money received on accountRegistering money paid out Basic Operations and SetupsC 1 C Making corrections in a registrationTo correct an item you input but not yet registered 3+ 15+4- $ To correct an item you input and registered15 + 50 p4-$ s To cancel all items in a transactionNo sale registration Basic Operations and SetupsT 6-# Shifting the taxable status of an item For US only4-! t T 7-$Printing the daily sales reset report 57 EBasic Operations and Setups Basic Operations and Setups Department report title / reset counter Report codeBasic Operations and Setups Advanced Operations Stock checkClerk interrupt function Stock warningsOperations PROCEDURESingle item cash sales Sign onAdvanced Operations AdditionAddition plus ExampleAdvanced Operations Premium %+2-! s Example2- # Tray totalTray total premium / discount 3- #Coupon transaction Coupon registration using COUPON coupon keyCoupon registration using COUPON2 coupon 2 key 65 EC 5-k F Preset tender amountRegistering loan amounts 5-l a10L a Registering pick up amountsChanging media in drawer i 10-kBottle returns Bottle link operation30-F Bottle return keyAdvanced Arrangement key registrationsSet menu 69 E50-E Currency exchange functionRegistering foreign currency Full amount tender in foreign currency000 1~95 20-EPartial tender in a foreign currency 1~9510-F TipsAdvanced Operations ExampleInputting the number of customers Advanced Operations10-k Text recallTemporarily releasing compulsion Advanced OperationsAutomatic feed function Printing slipPrinting slips Automatic back feed functionTo perform auto batch printing Check tracking systemsCheck tracking system About the maximum number of slip lines30-# Opening a check1234BNEW Adding to a check150- F Issuing a guest receiptClosing a check memory Advanced Operations3456 New / old check key operation3456Z 31- F1750B Table transfer1550B Example Registration for check numberRegistration for check number Add check1234B 81 ES 40-F Separate check3456BNEW Advanced OperationsExample condiment PLU Condiment / preparation PLUs11+ 12+ 13+ Example preparation PLUVAT breakdown printing Advanced OperationsExample Use deposit as a part of payment in sales transaction Deposit registrationsDeposit from customer Advanced Operations35-F Bill copy18062010BILL Advanced Operations12#45 Actual stock quantity inquiryUnit price inquiry 1$00DEPT01 Previous item void using review2.35 4.35Item registration “Not Found Error”Scanning PLU 123 456BO R0503 1991BAGE Age veriﬁcation For US onlyFood stamp function For US only Food stamp registrationAdvanced Operations Mixed food stamp / cash change1-! K2- K3-# J ExampleExample Mixed food stamp / cash change continued…Advanced Operations Example93 E Food stamp registration Illinois ruleNo change due Example Advanced OperationsExample No change due continued…Advanced Operations ExampleExample Mixed food stamp / cash changeAdvanced Operations ExampleExample Advanced OperationsMixed food stamp / cash change continued… Example97 E Electronic beneﬁts transferAbout mixed EBT card tenders 3- #Example Change dueAdvanced Operations $1.12Programming clerk number Programming to clerk6 ~ a Programming trainee statusAdvanced Operations Programming descriptors and messagesProgramming receipt message, machine No. and clerk name To other address codeAdvanced Operations 101 EContents AddressDepartment key Programming department / transaction key descriptorAdvanced Operations 6 2 s6 Characters103 E SE-S6000 for Asia, Oceania and other countriesSE-S6000 for US and Canada ContentsContents SE-C6000 for Asia, Oceania and other countriesSE-C6000 for US and Canada ContentsAdvanced Operations Using character keyboard For SE-S6000Entering characters ExampleUsing character keyboard For SE-C6000 Advanced OperationsAdvanced Operations Character code listEntering characters by code ExampleCorrecting a character just entered Editing characters0101s Correcting and adding a PLU descriptor already setDaily sales read report “X” mode Printing read / reset reportsDaily sales reset report “Z” mode To print the individual department, PLU read reportTo print the individual clerk read / reset report To print the ﬁnancial read reportAdvanced Operations Advanced Operations To print the daily sales read / reset report111 E Main currency Cash in drawer amount b, Nor nAdvanced Operations 2,872.28421.25To print the PLU read / reset report To print the hourly sales read / reset reportAdvanced Operations Advanced Operations To print the monthly sales read / reset reportTo print the group read / reset report This report shows monthly breakdowns of salesX2/Z2 Periodic sales reset report “Z2” modeTo print the periodic 1/2 sales read / reset reports Periodic sales read report “X2” modeX modeZ modeX2/Z2 mode To print a selected read / reset / periodic report on the displayNEXTRC Advanced OperationsReport / command code list To print other sales read / reset reportsProcedure Advanced OperationsMode switch Reading the cash registers programTo print unit price / rate program except PLU / scanning PLU Advanced OperationsAdvanced Operations PLU start No To print the PLU programAdvanced Operations PLU end NoAdvanced Operations When an error occurs TroubleshootingTroubleshooting TroubleshootingTroubleshooting When the register does not operate at allClearing a machine lock up StartWhen the cash drawer does not open In case of power failureTroubleshooting TroubleshootingX Z REG X2/Z2 OFF RF PGM User Maintenance and OptionsTo replace journal paper StepOptions User Maintenance and OptionsTo replace receipt paper P-5880T roll paperSpeciﬁcations Speciﬁcations and design are subject to change without noticeAppendix AppendixTax table programming for US tax table Example 1, Without rate tax PreparationMode Switch Example 2, With rate tax PreparationProgramming procedure AppendixIndex IndexIndex table number 33, 77, 80, 122 take-up reel 11, 20, 126 takeout IndexIndex tax exempt tax shift 27, 30, 56, 103