Manuals / Casio / Computer Equipment / Cash Register

Casio SE-S6000 When the register does not operate at all, Clearing a machine lock up, Start

Models: SE-C6000 SE-S6000

1 134

Download 134 pages 47.41 Kb

Page 125

When the register does not operate at all

Troubleshooting

When the register does not operate at all

Perform the following check whenever the cash register enter an error condition as soon as you switch it on. The results of this check are required by service personnel, so be sure to perform this check before you contact a CASIO representative for servicing.

Start

Is register plugged in?

Is power on?

YES

N O

Plug in the power cord.

Set the mode switch to any position other than OFF.

Do figures appear on the display?

Do keys function?

Does paper feed?

Is the electrical outlet active?

Contact CASIO service

representative.

Is the mode position correct?

Contact CASIO service

representative.

Is paper loaded correctly?

Is the platen arm closed correctly?

Contact CASIO service

representative.

Use other outlet.

Set to correct position.

Load paper.

Set platen arm correctly.

Clearing a machine lock up

If you make a mistake in operation, the cash register may lock up to avoid damage to programs and preset data. Should it happens, you can use the following procedure to clear the lock up without losing any data.

1Power off the register.

2Insert the PGM key in the mode switch.

3Press down f, and turn the mode switch to PGM mode.

4Release fafter count ﬁve, then the display shows ten Fs.

5Press s. The display shows ten Fs and issue a receipt.

Important!

• If the register does not show ten Fs, never press sand call service representative.

E

124

Image 125

Casio SE-S6000, SE-C6000 When the register does not operate at all, Clearing a machine lock up, Troubleshooting, Start

Contents

SE-C6000 SE-S6000THANK YOUR6-2, Hon-machi 1-chome Shibuya-ku, Tokyo 151-8543, Japan Never operate the cash register while your hands are wet Introduction & ContentsIntroduction Introduction & ContentsGUIDELINES LAID DOWN BY FCC RULES FOR USE OF THE UNIT IN THE U.S.A Not applicable to other areasPower plug and AC outlet Safety PrecautionsAbout the icons Icon examplesDo not place the register in the following areas Introduction & ContentsBasic Operations and Setups Introduction & ContentsGetting Started Introducing the RegisterIntroduction & Contents Advanced OperationsCoupon transaction Introduction & ContentsUser Maintenance and Options TroubleshootingSpeciﬁcations Appendix1. Install receipt / journal paper To install receipt paperStep CompleteStep StepStep Step4. Turn the mode switch to the “PGM” position 3. Insert the mode key marked “PGM” into the mode switch2. Plug the cash register into a wall outlet 5. Sign on clerk7. Set the time Mode Switch8. Tax table programming 8-1. Programming tax table for Asian, Oceania and other countries8. Tax table programming continued Programming procedureProgramming special rounding 63s6 422sMode Switch 8-3. Programming Australian GST for Australia only8. Tax table programming continued Getting Started8-4. Programming U.S.tax tables Mode SwitchProgramming procedure Getting StartedGetting 8-5. Programming Canadian tax tableD4 D3 0 D1 17 E9. Department unit price programming 12. Issuing daily reset report10. PLU unit price programming 11. Discount rate programming15. Troubleshooting 13. Advanced operations and Setups14. Issuing reports 19 EGeneral guide Introducing the RegisterRoll paper Mode keyHow to set the Pop-up display Mode switchHow to set the menu sheet For SE-C6000 only Introducing the RegisterDisplay panel Main display DisplayCustomer display 3 STCASH 7Total / Change indicatorsDisplays IntroducingIntroducing the Register Keyboard SE-S6000 for Asian, Oceania and other countriesB C D H I J K L M N O Introducing the Register 25 EIntroducing the Register Keyboard SE-S6000 for US and CanadaC D E I J K L M N O P Introducing the Register 27 EUse this key to shift ﬂat PLU keys to 1st ~ 6th menu Keyboard SE-C6000 for Asian, Oceania and other countriesIntroducing the Register Introducing the Register 29 EIntroducing the Register Keyboard SE-C6000 for US and CanadaIntroducing the Register 31 EIntroducing the Register Allocatable functionsFor US only Introducing the RegisterReceipt Sample How to read the printoutsBasic Operations and Setups Basic Operations and Setups How to use your cash registerBEFORE business hours… DURING BUSINESS HOURS…Clerk secret number key Assigning a clerkClerk sign on Clerk sign off08-3~ Displaying the time and datePreparing coins for change To display and clear the date / timeRegistering department / ﬂat-PLU keys Preparing and using department / ﬂat-PLU keys1234 s 20-F1- s 20-F Operations and Setups10-F Programming department / ﬂat-PLU keys6 3s6 0366s6 D2 D1Basic Operations and Setups Programming procedureTo program high amount limit for each department / ﬂat-PLU PGM 6 3s6 1566s6 ~Basic Operations and Setups Programming procedurePreset tax status Preset priceRegistering department / ﬂat-PLU keys by programming data # $ s 20-FD 2 D Preparing and using PLUsProgramming PLUs 1s6 PLU No.+6 6 a 6 sBasic Operations and Setups PGM 6 3s6 0366s6 PLU No.+6 6 a 6 sTo program tax calculation status for each PLU To new not sequencial PLU Different program to the next PLU+ s 3-F Registering PLUs7+ s 20-F PLU single item sale3280 28+ s 15-Fs 60-F Split sales of packaged itemand Setups Preparing and using discountsProgramming discounts PGM 6 1s6 6 p6 sTo program preset reduction amount Preparing and using reductionsProgramming for reductions Registering reductionsBasic Operations and Setups 4- sReduction for subtotal 15-$ Registering charge and check payments55-$ s 30-k 5-F h CheckRegistering returned goods in the RF mode Registering returned goods in the REG modeR 1+ s F and SetupsRegistering money paid out Registering money received on accountReduction of amounts paid on refund Basic Operations and SetupsTo correct an item you input but not yet registered Making corrections in a registrationC 1 C 3+ 15+15 + To correct an item you input and registered4- $ 50 pNo sale registration To cancel all items in a transaction4-$ s Basic Operations and Setups4-! t Shifting the taxable status of an item For US onlyT 6-# T 7-$Basic Operations and Setups Printing the daily sales reset report57 E Department report title / reset counter Report code Basic Operations and SetupsBasic Operations and Setups Clerk interrupt function Stock checkAdvanced Operations Stock warningsSingle item cash sales PROCEDUREOperations Sign onAddition plus AdditionAdvanced Operations Example2-! s Premium %+Advanced Operations ExampleTray total premium / discount Tray total2- # 3- #Coupon registration using COUPON2 coupon 2 key Coupon registration using COUPON coupon keyCoupon transaction 65 ERegistering loan amounts Preset tender amountC 5-k F 5-l aChanging media in drawer Registering pick up amounts10L a i 10-k30-F Bottle link operationBottle returns Bottle return keySet menu Arrangement key registrationsAdvanced 69 ERegistering foreign currency Currency exchange function50-E Full amount tender in foreign currencyPartial tender in a foreign currency 20-E000 1~95 1~95Advanced Operations Tips10-F ExampleAdvanced Operations Inputting the number of customersTemporarily releasing compulsion Text recall10-k Advanced OperationsPrinting slips Printing slipAutomatic feed function Automatic back feed functionCheck tracking system Check tracking systemsTo perform auto batch printing About the maximum number of slip lines1234BNEW Opening a check30-# Adding to a checkClosing a check memory Issuing a guest receipt150- F Advanced Operations3456Z New / old check key operation3456 31- F1550B Table transfer1750B Example Registration for check number1234B Add checkRegistration for check number 81 E3456BNEW Separate checkS 40-F Advanced Operations11+ 12+ 13+ Condiment / preparation PLUsExample condiment PLU Example preparation PLUExample VAT breakdown printingAdvanced Operations Deposit from customer Deposit registrationsUse deposit as a part of payment in sales transaction Advanced Operations18062010BILL Bill copy35-F Advanced OperationsUnit price inquiry Actual stock quantity inquiry12#45 1$002.35 Previous item void using reviewDEPT01 4.35Scanning PLU “Not Found Error”Item registration 123 456BO RFood stamp function For US only Age veriﬁcation For US only0503 1991BAGE Food stamp registration1-! K2- K3-# J Mixed food stamp / cash changeAdvanced Operations ExampleAdvanced Operations Mixed food stamp / cash change continued…Example ExampleNo change due Example Food stamp registration Illinois rule93 E Advanced OperationsAdvanced Operations No change due continued…Example ExampleAdvanced Operations Mixed food stamp / cash changeExample ExampleMixed food stamp / cash change continued… Advanced OperationsExample ExampleAbout mixed EBT card tenders Electronic beneﬁts transfer97 E 3- #Advanced Operations Change dueExample $1.126 ~ a Programming to clerkProgramming clerk number Programming trainee statusProgramming receipt message, machine No. and clerk name Programming descriptors and messagesAdvanced Operations To other address codeContents 101 EAdvanced Operations AddressAdvanced Operations Programming department / transaction key descriptorDepartment key 6 2 s6 CharactersSE-S6000 for US and Canada SE-S6000 for Asia, Oceania and other countries103 E ContentsSE-C6000 for US and Canada SE-C6000 for Asia, Oceania and other countriesContents ContentsEntering characters Using character keyboard For SE-S6000Advanced Operations ExampleAdvanced Operations Using character keyboard For SE-C6000Entering characters by code Character code listAdvanced Operations Example0101s Editing charactersCorrecting a character just entered Correcting and adding a PLU descriptor already setDaily sales reset report “Z” mode Printing read / reset reportsDaily sales read report “X” mode To print the individual department, PLU read reportAdvanced Operations To print the individual clerk read / reset reportTo print the ﬁnancial read report 111 E To print the daily sales read / reset reportAdvanced Operations Main currency Cash in drawer amount b, Nor n2,872.28421.25 Advanced OperationsAdvanced Operations To print the PLU read / reset reportTo print the hourly sales read / reset report To print the group read / reset report To print the monthly sales read / reset reportAdvanced Operations This report shows monthly breakdowns of salesTo print the periodic 1/2 sales read / reset reports Periodic sales reset report “Z2” modeX2/Z2 Periodic sales read report “X2” modeNEXTRC To print a selected read / reset / periodic report on the displayX modeZ modeX2/Z2 mode Advanced OperationsProcedure To print other sales read / reset reportsReport / command code list Advanced OperationsTo print unit price / rate program except PLU / scanning PLU Reading the cash registers programMode switch Advanced OperationsAdvanced Operations Advanced Operations To print the PLU programPLU start No PLU end NoAdvanced Operations Troubleshooting When an error occursTroubleshooting TroubleshootingClearing a machine lock up When the register does not operate at allTroubleshooting StartTroubleshooting In case of power failureWhen the cash drawer does not open TroubleshootingTo replace journal paper User Maintenance and OptionsX Z REG X2/Z2 OFF RF PGM StepTo replace receipt paper User Maintenance and OptionsOptions P-5880T roll paperSpeciﬁcations and design are subject to change without notice SpeciﬁcationsTax table programming for US tax table AppendixAppendix Example 1, Without rate tax PreparationProgramming procedure Example 2, With rate tax PreparationMode Switch AppendixIndex IndexIndex Index Indextable number 33, 77, 80, 122 take-up reel 11, 20, 126 takeout tax exempt tax shift 27, 30, 56, 103