When the register does not operate at all, 124 | Casio SE-S6000

Troubleshooting

When the register does not operate at all

Perform the following check whenever the cash register enter an error condition as soon as you switch it on. The results of this check are required by service personnel, so be sure to perform this check before you contact a CASIO representative for servicing.

Start

Is register plugged in?

Is power on?

YES

N O

Plug in the power cord.

Set the mode switch to any position other than OFF.

Do figures appear on the display?

Do keys function?

Does paper feed?

Is the electrical outlet active?

Contact CASIO service

representative.

Is the mode position correct?

Contact CASIO service

representative.

Is paper loaded correctly?

Is the platen arm closed correctly?

Contact CASIO service

representative.

Use other outlet.

Set to correct position.

Load paper.

Set platen arm correctly.

Clearing a machine lock up

If you make a mistake in operation, the cash register may lock up to avoid damage to programs and preset data. Should it happens, you can use the following procedure to clear the lock up without losing any data.

1Power off the register.

2Insert the PGM key in the mode switch.

3Press down f, and turn the mode switch to PGM mode.

4Release fafter count ﬁve, then the display shows ten Fs.

5Press s. The display shows ten Fs and issue a receipt.

Important!

• If the register does not show ten Fs, never press sand call service representative.

E

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Image 125

Casio SE-S6000, SE-C6000 user manual When the register does not operate at all, Clearing a machine lock up, 124

Contents

SE-S6000 Hon-machi 1-chome Shibuya-ku, Tokyo 151-8543, Japan Introduction & Contents Introduction Introduction & Contents Power plug and AC outlet Safety PrecautionsAbout the icons Icon examples Introduction & Contents Introducing the Register Introduction & Contents Getting StartedBasic Operations and Setups Programming department / ﬂat-PLU keys Advanced Operations Check tracking systems Speciﬁcations 128 Appendix 129 Index 131 Troubleshooting 122User Maintenance and Options 126 Getting Started To install receipt paper 11 E To install journal paperStarted ~00 Getting Started Mode Switch Programming special rounding Programming procedure Programming Australian GST for Australia only Programming U.S.tax tables Mode Switch 17 E Programming Canadian tax tableGetting Discount rate programming 19 E Advanced operations and Setups General guide Introducing the Register How to set the menu sheet For SE-C6000 only How to set the Pop-up displayIntroducing the Register X2/Z2 Customer display DisplayDisplay panel Main display Introducing Displays D H I J K L M N O Keyboard SE-S6000 for Asian, Oceania and other countries New check key N 25 E E I J K L M N O P Keyboard SE-S6000 for US and Canada 27 E Paper feed key f, j Menu shift key @ Keyboard SE-C6000 for Asian, Oceania and other countries 29 E Receipt on / off key Q Tax shift 1 key t Keyboard SE-C6000 for US and Canada 31 E Add check Allocatable functions For US only Receipt Sample How to read the printouts Before business hours… How to use your cash registerBasic Operations and Setups Clerk secret number key Assigning a clerkClerk sign on Clerk sign off Preparing coins for change Displaying the time and dateTo display and clear the date / time Opening the drawer without a sale Registering department / ﬂat-PLU keys Preparing and using department / ﬂat-PLU keys1234 150 20-F Operations and Setups10-F Programming department / ﬂat-PLU keys D2 D1 PGM 6 3s6 1566s6 ~ 105# s 2-F Registering department / ﬂat-PLU keys by programming data1050# Programming PLUs Preparing and using PLUsTo program a unit price for each PLU To program tax calculation status for each PLU PGM 6 3s6 0366s6 PLU No.+6 6 a 6 s PLU single item sale Registering PLUs14+ 30+ 3280 28+ s 15-F31+ Split sales of packaged item Setups Preparing and using discountsProgramming discounts Registering discounts Programming for reductions Preparing and using reductionsRegistering reductions 45+ Reduction for subtotal 75m 55-$ s 30-k 5-F h Registering charge and check payments15-$ 235 Registering returned goods in the REG modeRegistering returned goods in the RF mode Registering money paid out Registering money received on accountReduction of amounts paid on refund 15m To correct an item you input but not yet registered Making corrections in a registration15+ 10--s 15 + To correct an item you input and registered50 p R220 20- F No sale registration To cancel all items in a transaction T7-$ Shifting the taxable status of an item For US only 57 E Printing the daily sales reset report Corr Basic Operations and Setups Stock warnings Stock checkClerk interrupt function Operations Single item cash sales Addition plus Addition Advanced Operations Premium %+10U Tray total premium / discount Tray total10p Multiple item totalling function Coupon registration using COUPON2 coupon 2 key Coupon registration using Coupon coupon keyCoupon transaction 10+ Registering loan amounts Preset tender amount Changing media in drawer Registering pick up amounts50L 10L a 67 E 30-F Bottle link operationBottle returns Bottle return key Set menu Arrangement key registrationsAdvanced 69 E Registering foreign currency Currency exchange function50-E Full amount tender in foreign currency 71 E 10-!5 20-5 20-EPartial tender in a foreign currency Tips Inputting the number of customers 10-k Text recallTemporarily releasing compulsion Printing slips Printing slip Check tracking system Check tracking systemsTo perform auto batch printing About the maximum number of slip lines 1234BNEW Opening a check30-# Adding to a check 150- F Issuing a guest receiptClosing a check memory 3456Z New / old check key operation3456 31- F 33B Table transfer1550B 1750B 81 E Add check1234B 3456BNEW Separate check 20+ Condiment / preparation PLUs11+ 12+ 13+ VAT breakdown printing Use deposit as a part of payment in sales transaction Deposit registrationsDeposit from customer 35-F Bill copy18062010BILL Unit price inquiry Actual stock quantity inquiry32+ 87 E Previous item void using review Item registration Scanning PLU123 456BO R 100 Food stamp function For US only Age veriﬁcation For US only0503 1991BAGE Food stamp registration K2- K3-# Mixed food stamp / cash change 50$ Mixed food stamp / cash change … 93 E Food stamp registration Illinois ruleNo change due Example No change due … Dept $1.50 250 12030# 97 E Electronic beneﬁts transferAbout mixed EBT card tenders Change due Programming clerk number Programming to clerkProgramming trainee status Programming commission rate 100 Programming descriptors and messagesProgramming receipt message, machine No. and clerk name 101 E Address Contents Initial character Yours Code 102 Programming department / transaction key descriptor 103 E SE-S6000 for Asia, Oceania and other countriesSE-S6000 for US and Canada 104 SE-C6000 for Asia, Oceania and other countriesSE-C6000 for US and Canada 105 Using character keyboard For SE-S6000Entering characters 106 Using character keyboard For SE-C6000 107 Character code listEntering characters by code 0101s Editing characters Daily sales read report X mode Printing read / reset reportsDaily sales reset report Z mode To print the individual department, PLU read report 110 To print the individual clerk read / reset reportTo print the ﬁnancial read report 111 E To print the daily sales read / reset report 112 113 To print the PLU read / reset reportTo print the hourly sales read / reset report 114 To print the monthly sales read / reset reportTo print the group read / reset report Periodic sales reset report Z2 mode Periodic sales read report X2 modeTo print the periodic 1/2 sales read / reset reports 115 E 116 ModeZ modeX2/Z2 mode Procedure To print other sales read / reset reportsReport / command code list 117 118 Reading the cash registers program 119 120 To print the PLU program 121 122 When an error occurs E051 123 124 When the register does not operate at allClearing a machine lock up 125 Case of power failureTroubleshooting 126 To replace journal paper To replace receipt paper User Maintenance and OptionsOptions 5880T roll paper 128 Speciﬁcations Appendix Tax table programming for US tax tableExample 1, Without rate tax Preparation 129 130 Example 2, With rate tax Preparation 131 Index 132 133