Troubleshooting

Note: Event numbers restart at 000 after 999 events have been logged.

3Use the and keys to browse through the list of events. To view a whole screen of events at once follow these steps:

1Type Ctrl-eto switch screens until the Event Log screen appears (the text “Event Log” is located in the lower left corner of the screen).

2Use this screen to view multiple events simultaneously. The and keys allow you to scroll.

u moves the screen up a page.

d moves the screen down a page.

e moves to the last event at the end of the list.

h moves to the first event at the beginning of the list.

p dumps the entire Event Log to the screen. This is used for capturing an Event Log file (see below).

Event Log File Capture

To capture the Event Log File follow these steps (Hyperterm is used as an example terminal):

1With Hyperterm up and running as your RS-232 interface terminal, press Ctrl-euntil Event Log is displays.

2Select Transfer from the menu bar at the top.

3Select Capture Text.

4Enter the path and file name.

5Select Start.

6Press p on the keyboard and to begin the capture.

7Select Transfer from the menu bar at the top.

8Select Capture Text.

9Select Stop.

Your file can now be attached to an e-mail message to be sent to customer support.

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